Convergint Technologies

Operations Manager

Convergint Technologies$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years in operations, service, or project management
  • Proven project supervisory experience
  • Strong management skills in project management
  • Exceptional financial analytical and cost control abilities

Responsibilities

  • Manage and coordinate all branch operations activities
  • Oversee operational planning and reviews of proposals
  • Coach and mentor operations team to enhance skills
  • Ensure customer satisfaction across all accounts
  • Supervise contract execution, including cost management
  • Prepare invoices and manage collections
  • Perform additional duties as required

Benefits

  • Thirteen days of Paid Time Off plus 10 company holidays
  • Unique Fun & Laughter Day Off
  • Comprehensive Medical, Dental, and Vision plans
  • Life and Disability insurance
  • Wellness program to support employee health
  • 401K matching plan to secure financial future
  • Support through Colleague Assistance Program
  • Tuition reimbursement for further education
  • Corporate Social Responsibility Day to engage employees
  • Vehicle reimbursement options to assist with transportation
  • Paid parental leave for new parents
  • Cell phone reimbursement for work-related use
Full Job Description
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

What you'll do with "Our Training and Your Experience"
  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
  • Coach, council and train the Operations force to improve individual skills.
  • Overall responsibility for customer satisfaction on all installed accounts.
  • Overall responsibility for execution of contracts - estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
  • Performs other duties and responsibilities as requested or required.

What You'll Need
  • Strong management skills related to Project Management.
  • Leadership Orientation - Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
  • Strong financial analytical skills including cost control.
  • Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.


Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years operations, service or field or project management
  • Previous project supervisory

Preferred Experience: (but not required):
  • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

About Convergint Technologies

Convergint Technologies is a global provider of security and fire alarm systems for commercial and industrial customers. The company was founded in 2001 and is headquartered in Bannockburn, Illinois. Convergint's services include design, installation, and maintenance of security systems, as well as integration with other building systems such as HVAC and lighting. The company serves a variety of industries, including healthcare, education, and government. Convergint is committed to providing innovative, reliable, and cost-effective solutions to its customers.
Learn more about Convergint Technologies
Size
5,000 employees
Industry
Founded
2001

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