City Of New York

Operations Manager

City Of New York$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution; or high school diploma with significant experience
  • Minimum two years of experience in community-focused work or relevant activities; or six years with a high school diploma
  • Experience in a government or non-profit setting preferred
  • Demonstrated ability to work in a fast-paced, multi-team environment
  • Excellent organizational and communication skills

Responsibilities

  • Support Chief Operating Officer in managing operational priorities and deadlines
  • Prepare updates and briefing materials for executive leadership
  • Coordinate with teams to ensure timely task completion
  • Monitor compliance with internal procedures and documentation
  • Backup Operations Director in tracking ongoing action items
  • Assist in maintaining standard operating procedures and process maps
  • Manage calendar coordination and follow-up for the Chief Operating Officer's tasks

Benefits

  • Opportunity to work closely with city leadership in a high-impact environment
  • Engagement in initiatives aimed at reducing crime and promoting community safety
  • Involvement in data-driven strategies for improving neighborhood safety
  • Access to professional development and training opportunities
  • Potential for career advancement in public service and community engagement roles
Full Job Description
Job Description

ABOUT THE OFFICE:
The Mayor's Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safety

ABOUT THE ROLE:
Under the supervision of the Chief Operating Officer, the Operations Manager will support agencywide operational coordination, workflow management, project tracking, and executive follow-through across the Mayor's Office of Criminal Justice.

The Operations Manager will serve as a key support role within the Operations portfolio, helping translate executive priorities into clear action steps, timelines, communications, and deliverables. This position will support the Chief Operating Officer in maintaining visibility across operational workstreams and ensuring that assignments, decisions, and follow-up items move forward efficiently.

The ideal candidate is highly organized, detail-oriented, responsive, and able to work across multiple teams in a fast-paced environment with shifting priorities. Job responsibilities include, but are not limited to:
-Support the Chief Operating Officer in managing agencywide operational priorities, assignments, deadlines, and follow-up items
-Prepare updates, summaries, and briefing materials for the Chief Operating Officer and agency leadership
-Coordinate across internal teams to support timely completion of assigned tasks and operational priorities
-Assist in monitoring compliance with internal procedures, deadlines, and documentation requirements
-Serve as backup to the Operations Director by monitoring open action items, following up with responsible parties, and helping ensure continuity of work
-Support Operations Director follow-up related to facilities, fleet, mailroom, records retention, travel coordination, and other agency operational areas
-Support development and maintenance of standard operating procedures, internal guidance, workflow documents, and process maps
-Support calendar coordination, executive task management, and administrative follow-up for the Chief Operating Officer's operational portfolio
-Ensure that action items from meetings are documented, assigned, tracked, and followed through to completion
-Perform other duties as assigned

**PLEASE SUBMIT YOUR RESUME AND COVER LETTER SPECIFIC TO THIS POSTION.

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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