Operations Manager

Casella Waste Systems, Inc.

$85K — $90K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • 3-5 years of management experience preferred.
  • Background in logistics or solid waste operations necessary.
  • Valid driver’s license with ability to travel frequently (90% of the time).
  • Strong understanding of DOT regulations and municipal contracts desired.

Responsibilities

  • Create staffing schedules for transfer stations to ensure adequate coverage.
  • Train employees on transfer station operations for efficiency and accuracy.
  • Maintain a manual of shortcuts and charge codes while addressing software usage issues.
  • Prepare daily, weekly, and monthly reports to fulfill sales and management requirements.
  • Conduct quality control checks on outbound sales tickets and work orders.
  • Train scale house staff on recording inbound and outbound weights accurately.
  • Collaborate with cross-department teams to enhance process efficiency.

Benefits

  • Medical, Dental, Vision, Life & Disability Insurance.
  • Maternity & Parental Leave support.
  • Flexible Spending Accounts available.
  • Discounted Stock Program for employees.
  • 401K retirement plan participation.
  • Employee Awards to recognize outstanding contributions.
  • Employee Assistance Plan for additional support.
  • Wellness Incentive to promote healthy lifestyles.
  • Tuition Assistance for continuing education.
  • Career Pathways for professional growth opportunities.
Full Job Description
Position Summary

The Operations Manager is responsible for overseeing day to day operations of transfer stations within the defined market area to ensure compliance with all company, federal, and state regulations. The incumbent will travel to locations daily to provide support and perform quality control checks to ensure safety and efficiency in daily procedures. The individual is expected to be prepared and willing to assist in daily operations as needed.

 

Hiring Range: $85,000-$90,000/ annually

Key Responsibilities
  • Creates schedules for designated transfer station locations to ensure proper staffing and coverage.
  • Provides training to employees of transfer station and scale house operations to ensure efficiency in everyday procedures and accuracy in daily uploads.
  • Maintains a manual containing frequently used shortcuts and charge codes, recognizes errors and evaluates the reason for errors in an effort to establish proficient use of the software used.
  • Creates daily, weekly, and monthly reports as needed to support needs for the sales department and management.
  • Performs a quality control check on outbound PC sales tickets and associated work orders.
  • Provides training to scale house employees of how to properly record inbound weight for all customers to ensure proper billing and outbound weight for all trucks to ensure overweight trucks aren’t leaving the transfer station.
  • Collaborates with other departments across the company to deliver necessary information and ensure processes are completed efficiently.
  • Manages and provides leadership to team members by effectively communicating, establishing clear goals and objectives, coaching team members on achieving goals, and ensuring access to training and development opportunities that assist employees in attaining the necessary skills to achieve desired team and corporate results.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services while performing any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
  • Ensures compliance with all company, state, and federal policies, regulations, and laws regarding employment and employee safety.
Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED, 3-5 years of management experience, and previous experience in logistics or solid waste operations. The incumbent is expected to have a demonstrated ability to work as part of a team in a collaborative environment. A valid driver’s license and an ability to travel between locations 90% of the time is necessary.

 

Outstanding relationship management skills, a general knowledge of DOT regulations, and operational knowledge of municipal contracts are required. Excellent listening, communication, problem solving, and organizational skills, along with an ability to prioritize is expected.

 

Although not required, an Associates or Bachelor’s degree in business or logistics and a Scale Master license are preferred.

Attributes

Responsible, confident, and team-oriented individual who is committed to safety, devoted to helping others, and is results-oriented with the ability to see the larger picture while focusing on detailed information. 

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

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