(Applications accepted on an ongoing basis.)Job Title: Operations Manager (Ideal for individuals with
management experience in either: facilities operations, retail mgmt, hospitality
Salary: $82K, plus annual bonus (weekly pay, pay advance before pay day, free uniforms, great benefits!)
Are you a leader with 5-7 years of management experience in
facilities operations management, retail, hospitality/tourism management, event management, or public spaces administration? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs in the Denver area. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience.
Key Responsibilities:- Hiring and training a positive, skilled, and dependable team.
- Adjusting the deployment of resources to match changing needs.
- Identifying and solving problems to improve program quality.
- Procuring and managing inventory of supplies and equipment.
- Reporting outcomes through various channels (spreadsheets, Timekeeping, Budgets).
- Hands-on working management in the field to provide coaching, mentoring, and continuous training.
Ideal Candidate Traits:- Has a solid work history with at least 5-7 years of management experience in the industries listed above.
- Has supervised a team of people.
- Outgoing, positive, and personable.
- Enjoys working outside in varying weather conditions.
- Loves interacting with people and making their day.
- Is a problem solver and innovator.
- Strong communication and narration abilities.
- Understands Quality Assurance and exceeds client and team expectations.
- Decisive and able to make quick, effective decisions.
- High School Diploma Required, College or Extended Education preferred, Minimum of 5 years Management Experience.
- Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
- Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
- Excellent Communication Skills
- Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.
