Operations Manager

Beusse Sanks, PLLC

$90K — $120K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory experience in a professional services environment.
  • Proven experience in law firm budgeting and bookkeeping.
  • Familiarity with human resources practices and policies in the legal field.
  • Strong understanding of technology trends to leverage for operational efficiency.
  • Excellent communication, organization, and problem-solving abilities.

Responsibilities

  • Create, review, and implement key systems for the law firm.
  • Collaborate with the Owner on the Business Plan, Budget, and Strategic Calendar.
  • Lead and manage both non-attorney and attorney employees for process compliance.
  • Schedule and execute leadership and planning meetings.
  • Administer compensation plans and employee management decisions alongside the Owner.
  • Conduct audits to ensure adherence to policies and operational effectiveness.
  • Document and make accessible the Firm's business systems and processes.

Benefits

  • Broad discretion in managing business operations at an executive level.
  • Opportunity to work closely with the Owner and executive team on strategic initiatives.
  • Involvement in shaping the culture and leadership of the firm.
  • Chance to lead diverse teams and contribute to employee development and policies.
  • Role in driving technology and efficiency advancements for the firm.
Full Job Description
Description

An executive-level position with significant discretion and broad responsibility for the management of the firm's business operations and the supervision of employees. The position has a wide range of duties and obligations, with involvement in all seven parts of the Firm as the Firm scales up. The Administrator keeps the Firm's needs in the forefront and works closely with the Owner and the rest of the executive team on strategy, planning, leadership, culture, policy, problem-solving, and decision-making. This position is most likely a Chief Operating Officer (COO) and Controller in non-legal businesses.

Responsibilities
• Drive the creation, review, implementation, training, and continual testing and improvement of the law firm's key systems in direct and close consultation with the Owner and other managers
• .Works closely with the Owner to create the Business Plan, Budget, and Strategic Calendar.
• Leads, supervises, and manages all non-attorney employees and oversees attorney employees to ensure compliance with firm processes and procedures.
• Ensures leadership and planning meetings/communications are scheduled and executed.
• Works in conjunction with the Owner to administer compensation plans, discipline, promotion, termination, etc. for all employees.
• Performs audits & spot-checks and takes proactive steps to find whether policies and procedures are being followed and ensures that processes and systems are operating as intended.
• Ensures that the Firm's business systems & processes are fully documented in writing and available to employees as needed.

Qualifications
• Supervisory experience and experience working in a professional services firm.
• Experience in law firm budgeting, bookkeeping, and human resources is highly preferred.
• "In the know" about technology and profitability trends to ensure the Firm is maximizing technology and resource developments to increase capacity and efficiency.
• Superb communication skills, organization skills, and problem-solving skills.

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