ASSA ABLOY is seeking an Operations Manager to help lead our Carol Stream Service Center. This highly visible role is responsible for driving daily manufacturing and distribution operations, developing employees, and advancing a culture of accountability, teamwork, and continuous improvement.
You'll lead a skilled workforce in a union environment, partnering closely with employees and cross-functional teams to ensure safe operations, exceptional quality, and on-time delivery.
What You Will Do as Our Operations Manager?You will provide direction and support across manufacturing, production, and distribution operations while maintaining a visible presence on the shop floor.
You will also:- Plan, direct, and oversee daily manufacturing operations to achieve safety, quality, productivity, and on-time delivery goals
- Lead, coach, and develop frontline leaders and employees through communication, training, performance management, and employee engagement
- Maintain a highly visible presence on the manufacturing floor, leading by example in a hands-on, player-coach capacity
- Oversee production planning and scheduling to optimize workflow, labor utilization, and operational performance
- Monitor operational results, identify improvement opportunities, and implement corrective actions when needed
- Drive continuous improvement through Lean Manufacturing, Kaizen, and employee involvement initiatives
- Foster positive employee relations and build strong working relationships within a union environment
- Partner with Customer Service, Engineering, Supply Chain, and other business functions to support customer commitments and on-time delivery
- Identify opportunities to improve quality, productivity, and the overall customer experience
- Perform other duties as assigned
- Participate in creating a safe and harmonious working environment
- Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct
The Skills and Experience You Need- Bachelor's degree in Manufacturing, Engineering, Operations Management, Business, or a related field; equivalent experience will also be considered
- 5+ years of leadership experience in a manufacturing, production, fabrication, or industrial environment
- Proven ability to lead teams, develop employees, and drive operational results
- Experience with production planning, scheduling, workforce management, and performance metrics
- Demonstrated success driving Lean Manufacturing, Kaizen, continuous improvement, or operational excellence initiatives
- Strong communication, coaching, and employee relations skills
- Ability to build credibility through a visible, approachable, and hands-on leadership style
- Proficiency with ERP systems and other production management tools
- Experience in a unionized manufacturing environment preferred
- Experience in metal fabrication, custom manufacturing, engineered products, or similar industrial environments preferred
- Ability to read and interpret blueprints and engineering drawings preferred
- Knowledge of commercial doors, frames, hardware, or the construction industry is a plus
What we offer!We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:
We offer:
- Competitive compensation
- Paid vacation, sick time, and company holidays
- Medical, Dental, and Vision Insurance
- Life Insurance, AD&D, Short and Long-Term Disability
- 401(k) with company contributions
- Tuition Reimbursement
- Learning and Career Development opportunities
- Flexible Spending Accounts
- Employee Assistance Program
- Employee discount and recognition programs
- Well-being and employee experience initiatives designed to support you throughout your career
We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don't look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at
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