Nordstrom

Operations Manager - A Shift - Upper Marlboro Distribution Center

Nordstrom$75K — $122K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of managerial experience in warehouse operations
  • Proven record in implementing continuous improvement initiatives
  • Capable of developing leadership skills in team members
  • Strong understanding of warehouse KPIs
  • Hands-on experience with warehouse management systems
  • Analytical skills to identify improvement opportunities
  • Excellent communication skills, both verbal and written

Responsibilities

  • Support business strategy to enhance safety, quality, and performance
  • Lead and develop a team of approximately 20 employees
  • Recruit and train new warehouse staff
  • Coach and monitor performance of warehouse associates
  • Engage in continuous improvement efforts through problem-solving
  • Ensure financial standards by managing budget and expenditures
  • Oversee KPI metrics and facility performance scorecards

Benefits

  • Medical/Vision and Dental Insurance
  • Retirement plan options
  • Paid Time Off (PTO)
  • Life Insurance and Disability coverage
  • Employee Assistance Program (EAP) resources
  • Merchandise discounts
  • Potential for performance-based incentives or bonuses
Full Job Description
Job Description

Schedule - A Shift: Monday-Friday, 6:00AM-2:30PM

The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible to deliver on overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.

A day in the life...
  • Support the business strategy or driving results for overall safety, quality and performance
  • Lead, develop, and grow the performance of a team of about 20 employees
  • Recruiting, selecting, onboarding, and training the right resources
  • Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
  • Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
  • Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
  • Drive KPI metrics as well as 4DX and facility performance scorecards


You own this if you have...
  • 5+ years of warehouse experience in a managerial role
  • Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
  • Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Hands on experience with warehouse management software and databases
  • Ability to analyze data and determine actions based on improvement opportunities
  • Excellent verbal and written communication skills


Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$75,500.00 - $122,000.00 Annual

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

© 2026 Nordstrom, Inc

About Nordstrom

Acquired by Nordstrom in March 2011, HauteLook is a place where you'll discover thousands of the top fashion and lifestyle brands at amazing savings. Each day at 8 AM Pacific, shop new sale events featuring the best names in women's and men's fashion, beauty, and home décor at up to 75% off. Membership is free and everyone is welcome. HauteLook launched in 2007 and is headquartered in Los Angeles. See what the buzz is all about! Register now to become a HauteLook member. www.hautelook.com

Nordstrom Careers

Join the vibrant team at Nordstrom, a leader in the retail industry, where your career growth and development are prioritized. At Nordstrom, we offer a wide array of job opportunities that allow professionals to thrive in an innovative and supportive environment. Work You’ll Do At Nordstrom, we are committed to driving success not only for our company but for each individual who joins our team. Whether you are looking for a position in sales, management, or corporate roles, Nordstrom provides a platform for professional growth through hands-on experience and high-quality leadership training. Our commitment to diversity and inclusion ensures a workplace where everyone can truly belong and excel. Nordstrom’s market-leading team is at the forefront of retail innovation and customer service excellence. By joining us, you will collaborate with skilled professionals dedicated to reshaping the future of retail through cutting-edge technology and exceptional service strategies. Internship Programs Kickstart your career with a Nordstrom internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the retail sector. Interns at Nordstrom gain practical skills and are often considered for full-time positions, reflecting our commitment to nurturing talent from within. Employee Benefits and Culture Nordstrom’s reputation is built not only on our commitment to customers but also on our dedication to our team members. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits at Nordstrom include health insurance, employee discounts, and access to wellness programs. Our culture at Nordstrom is one of collaboration, innovation, and respect. We believe in the power of working together as a team, where each member’s contribution is valued. Networking within the company is encouraged, fostering a community of support and continuous learning. Career Advancement Opportunities Nordstrom believes in the growth of our employees. With a variety of training and development programs, employees are equipped with the knowledge and skills needed to advance their careers within the company. Leadership development and succession planning are integral parts of our commitment to employee advancement. Join Our Team Explore the exciting career and employment opportunities available at Nordstrom today. We are actively hiring and looking for ambitious, creative, and driven individuals to join our team. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Nordstrom. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities waiting for you at Nordstrom, where we turn jobs into pathways for professional growth and personal achievement. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about Nordstrom
Size
60,000 employees
Market Cap
$2.5 billion
Industry
Net Income
-$531 million
Founded
1901
5 Year Trend
-5.8%
Revenue
$10.7 billion
NASDAQ

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