Operations Manager 1, Multi-Service

Sodexo

$74K — $96K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3 years of management experience
  • 3 years of related operational experience
  • Strong customer service and relationship-building skills
  • Proven leadership capabilities with a focus on team development
  • Solid business and financial acumen in managing budgets.

Responsibilities

  • Lead daily operations across multiple service areas to ensure top-tier service delivery.
  • Implement operational strategies aligned with client objectives to drive performance.
  • Supervise and develop team members while allocating resources effectively.
  • Monitor and uphold operational standards for exceptional service quality.
  • Manage budgets, initiatives, and performance metrics to enhance operational success.
  • Address logistical challenges proactively to maintain operational efficiency.
  • Communicate updates and ensure compliance with safety and regulatory requirements.

Benefits

  • Comprehensive medical, dental, and vision care plans.
  • 401(k) plan with matching contributions.
  • Paid time off and company holidays for work-life balance.
  • Opportunities for career growth and tuition reimbursement.
  • Supportive and inclusive work environment focused on teamwork and safety.
Full Job Description
Sodexo Energy & Resources is hiring an Operations Manager 1, Multi-Service in Pascagoula, MS. The role supports refinery shutdowns, turnarounds, facility operations, and facility site/land planning through hands-on logistics coordination.

Supports refinery operations by coordinating site logistics, including access, staging, material movement, temporary facilities, and traffic flow. Resolves logistical challenges, communicates updates, and maintains safety and compliance standards.

About the job

Lead daily operations for two or more core service areas at a client site, ensuring exceptional service delivery, client satisfaction, and long-term retention. Implement operational strategies that support client objectives, drive performance, and contribute to profitable growth. Supervise team members, allocate resources, monitor operating standards, and develop new programs to enhance service offerings.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $74290 - $96140

What's in it for you
  • Lead multiple service operations with direct oversight and accountability.
  • Influence strategy, service delivery, and overall client satisfaction.
  • Develop teams, improve operational performance, and strengthen service quality.
  • Contribute to client retention, growth, and the expansion of service offerings.
  • Manage budgets, drive initiatives, and enhance performance standards.
  • Work in a supportive, inclusive environment focused on teamwork and safety.
  • Apply problem-solving skills to optimize daily operations and resource use.


What you'll bring
  • Knowledge across facilities management operations, including custodial, housekeeping, grounds, pest control, mechanical, electrical, plumbing, and HVAC.
  • Business and financial acumen, with experience managing budgets and controlling costs.
  • Customer service expertise focused on relationship building and communication.
  • Leadership skills to develop teams, delegate effectively, and maintain accountability.
  • Experience establishing operating standards, implementing quality improvements, and ensuring compliance with safety and regulatory requirements.
  • Proactive, resourceful approach to solving operational challenges and supporting daily functions.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 3 years
  • Related Experience: 3 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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