Summary

The Operations and Maintenance (O&M) Coordinator/ Associate plans, prepares and manages work packages that support the execution of maintenance and capital replacement activities within the electric distribution system. Ensures that internal maintenance projects, system upgrades and emergency repairs are completed safely, efficiently and in compliance with company standards and regulatory requirements. Operates under the guidance of the Senior O&M Coordinator by contributing to overall project alignment and integrating their work into broader scheduling and operational plans.

Minimum Requirements

O&M Associate

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus one (1) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus five (5) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

O&M Coordinator

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus five (5) years experience construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus seven (7) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

Preferred Special Skills, Knowledge or Qualifications:

• Experience in Construction and/or maintenance operations.
• Customer Project Representative/Customer Project Associate (CPR/CPA) expereince.
• Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
• Business, planning, and project management skills.
• Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
• Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables. Basic electricity course and drafting/CAD experience.
• Successful completion of college Algebra.
• Strong interpersonal, verbal and written skills.

Major Accountabilities

1) Successfully completes the APS Customer Project Training, including on-the-job training (OJT).

2) Leads the end-to-end planning, coordination and execution of moderately complex to complex electric distribution maintenance and replacement projects. Conducts field checks to gather necessary information and assemble complete work packages.

3) Prepares detailed work packages, secures permits and develops Lane Closure Traffic Control Plans. Supports disconnect/reconnect operations and enter TOAs for planned outages. Ensures job site readiness, monitors progress and verifies compliance.

4) Manages material availability, updates planning tools and coordinates with contractors. Reviews and approves contractor invoices to ensure accuracy and alignment with project scope.

5) Serves as the primary contact for internal and external stakeholders. Communicates project status, timelines and impacts and facilitates cross-departmental coordination.

6) Assists with outage notifications, scheduling, PTO coverage, city inspector coordination and other operational logistics related to project execution.

7) Maintains accurate records in work management systems, monitors budgets and reports on project metrics and resource utilization.

8) Provides emergency response support during events such as summer storms or other catastrophic situations.

Testing Information

Tests are only administered to referred candidates. More information about our tests and the testing process can be found HERE.

A written [paper and pencil] test will be administered.

E-mail will be the method of contact with job applicants for test scheduling. Please be sure to check your e-mail regularly so that you receive scheduling notifications for testing and updated job information.

Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Role types are subject to change based on business need.