Walgreens

Operations Improvement & Transformation Manager

Walgreens$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 2 years of project management experience or High School/GED with 5 years in project management.
  • Proven experience in business process management.
  • Demonstrated ability to manage a large portfolio of 50+ active projects.
  • Strong project management skills in planning and organizing resources.
  • Experience in team management and cross-functional coordination.
  • Advanced Microsoft Excel skills including creating pivot tables and complex formulas.
  • Advanced skills in Microsoft PowerPoint and Word for creating presentations and documents.

Responsibilities

  • Contributes to strategy focused on operations and business success.
  • Translates business requests into prioritized actions and trade-offs.
  • Manages the entire lifecycle of evaluating, designing, and implementing business processes.
  • Coordinates cross-functional team activities to maximize efficiency and effectiveness.
  • Collects and reports on project and portfolio strategy using various tools.
  • Analyzes impacts of new strategies and decision-making.
  • Facilitates strategic communication for executive management.

Benefits

  • Comprehensive health insurance plans.
  • Retirement savings options including a 401(k).
  • Paid time off and holiday pay.
  • Employee discounts and wellness programs.
  • Opportunities for professional development and further education.
Full Job Description
Job Description

Job Summary
Manages the evaluation, design, execution, measurement, monitoring and control of existing and new business operation processes. May oversee or project/program manage the implementation of process enhancements/advancements. Ensures that business process outcomes are in harmony with the strategic goals. Works collaboratively across all departments of the organization to help improve the management of business processes and meet the business objectives and goals. Manages a diverse portfolio of projects across key business functions. This position may also facilitate development of business roadmaps and keep the roadmap up to date for executive review.c

Job Responsibility
  • Contributes to and executes the strategy around the operations experience and what is important to the success of the business.
  • Translates requests from the business into a prioritized list and make trade-off decisions.
  • Manages the evaluation, design, execution, measurement, monitoring, and control of existing and new business processes, and the implementation of new or modified processes.
  • Coordinates the activities of cross functional teams, task forces, critical projects or initiatives, and ensures they are working as efficiently and effectively as possible.
  • Collects, analyzes, compiles, and reports project and portfolio strategy, planning & progress information through various reporting systems/tools, including financial, staffing, milestone progress and goal completions
  • Analyze impacts of new or anticipated strategies and decisions.
  • Facilitates and develops strategic communications for executive level management
  • Works with stakeholders, identifies any issues that may be found, and provides guidance for the best way forward.
  • Manages staff, including hiring, motivating, developing and accessing performance

External Basic Qualifications

  • Bachelor degree and at least 2 years of experience in project management including managing a Project Portfolio and providing portfolio dashboards and reports OR High School/GED and at least 5 years of experience in project management including managing a Project Portfolio and providing portfolio dashboards and reports
  • Experience in business process management
  • Experience managing a large portfolio (50+ active projects) with multiple business stakeholders
  • Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience in managing teams across business units
  • Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
  • Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
  • Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
  • At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.


Preferred Qualifications

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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