Chewy

Operations Finance Manager

Chewy$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, or Information Systems required; MBA/CPA preferred.
  • 5+ years of experience in Operations, Finance, or logistics with a solid finance background.
  • Experience in fulfillment, distribution centers, industrial manufacturing, or operations management.
  • Strong analytical and modeling skills related to forecasting, budgeting, and variance analysis.
  • Exceptional written and verbal communication skills.
  • Advanced proficiency in MS Office Suite, especially Excel.
  • Ability to handle ambiguity and adapt to changing priorities.

Responsibilities

  • Deliver business insights and reporting to senior management.
  • Influence decision-making through cross-functional partnerships.
  • Drive continuous improvement efforts in operations and finance.
  • Contribute to strategic planning and resource allocation analyses.
  • Manage labor planning processes to enhance customer satisfaction.
  • Ensure accuracy and timeliness of critical decision data.
  • Support network initiatives through collaboration with peers at other locations.
  • Oversee monthly close processes for accurate financial records.

Benefits

  • Opportunities for professional growth and development.
  • Collaborative work environment and cross-functional teamwork.
  • Exposure to strategic planning and business decision-making processes.
  • Potential for travel to support network operations.
  • Access to advanced data management and analysis tools.
Full Job Description
Job Description:

What You'll Do:
  • Deliver business insight, reporting, and analysis to the General Manager and their management team as well as the Sr. Director of Operations & Director of Finance
  • Participate in the ongoing management of the business and influence decision-making through solid relationships built with your cross-functional business partners
  • Pursue continuous improvement in all areas of the business with an emphasis on Operations, Supply Chain, Accounting, and Finance
  • Contribute to the strategic planning, target setting, and annual planning processes, and perform risk and opportunities analyses to support resource allocations
  • Manage the planning process for variable labor within the fulfillment center, ensuring Chewy can exceed customer expectations at the lowest possible cost
  • Collaborate with data source providers and technology teams to ensure that critical decision data is accurate and timely
  • Partner with peers at other locations to support network initiatives that may require you to visit or partner with management teams at different locations
  • Oversee the FC's monthly close process, ensuring books and records are accurately maintained following Chewy's policies and procedures
  • Support Capital Planning process, including financial analysis, cost/benefit tracking, and business case development


What You'll Need:
  • Bachelor's degree in Finance, Business, or Information Systems degree required (MBA/CPA a plus)
  • 5+ years of related experience (Operations, Finance, logistics) and a firm grasp of finance
  • Fulfillment, distribution center, industrial manufacturing, or operations experience
  • Strong analytical and modeling skills and experience in supporting business case development, forecasting, budgeting, and variance analysis
  • Outstanding written and verbal communication skills
  • Advanced MS Office Suite skills; required proficiency in Excel
  • Ability to think creatively, work independently and as part of a team to solve problems given limited resources and time, have a strong work ethic and adhere to deadlines
  • Comfortable with ambiguity and changing priorities
  • Ability to travel up to 10% of the time


Bonus:
  • Experience with financial systems (SAP, Hyperion, NAV, Oracle)
  • Advanced skills with relational databases (e.g., Access, SQL)
  • Working knowledge of Visual Basic
  • Experience with data visualization tools (e.g., Tableau, MicroStrategy)


About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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