Full Job Description
Lead the division implementation and continued utilization of process improvement solutions and Computer Assisted Ordering (CAO) to increase efficiencies, decrease cost, and improve the customer shopping experience. Coordinate division communications and training efforts around Freshness & Standards solutions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Provide leadership for division department teams and field specialists on all CAO and process improvement related matters
- Utilize key tools and metrics (e.g., Business Objects, Store Manager Workbench, etc.) to evaluate performance, recognize trends, and analyze operations to effectively improve freshness, in stock and drive sales and exceed the customer's expectations
- Oversee the execution of best practices and partner with leaders and associates to evaluate the effectiveness of new processes, resets, store closings/openings, and inventory
- Discuss performance metrics, progress reports and financial data with division executives, administrative department heads, and other key stakeholders on a regular cadence; evaluate and refine solutions needed to attain strategic targets
- Interact with the corporate Retail Operations team through conference calls, store visits, e-mail communications, and training sessions to ensure solutions are being implemented and sustained effectively
- Engage store leaders to identify talent and recruit associates to assist with implementation processes
- Facilitate training programs and train-the-trainer sessions to successfully educate division leaders and associates on each process improvement solution or CAO process
- Travel to division stores, offices and corporate locations for meetings, training and to implement and evaluate processes and solutions
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- Any experience successfully identifying, adopting and leading change initiatives and gaining alignment
- Proven effective analytical and conceptual skills
- Excellent facilitation skills, with the ability to drive toward the end-state solution
- Creative, innovative, and alert to new ways of accomplishing tasks
- Demonstrated ability to work collaboratively with stakeholders and peer groups
- Excellent communication and presentation skills to effectively communicate with all organizational levels
- Proven ability to facilitate/translate strategic business requirements into strategic solutions
- Exceptional leadership and management skills; ability to motivate, develop, and inspire others
Desired
- Bachelor's Degree
- Any inventory management or department store management experience
