Location: TENNESSEE TECH UNIVERSITY - COOKEVILLE, TNSalary: $90,000 - $95,000
Other Forms of Compensation: Medical, Dental, Vision, 401k, PTO, Annual Incentive Plan
Job SummaryReady to take your hospitality career to the next level?
Chartwells Higher Education is looking for an innovative
Director of Operations - Catering to drive catering and sales excellence at
Tennessee Tech University in
Cookeville, TN. This key leadership role oversees a diverse portfolio that includes athletics concessions, premium hospitality spaces, food trucks, camps, conferences, and catered events of all sizes. You'll lead every aspect of event execution, from client consultation and planning through flawless delivery, all while ensuring compliance with company standards and regulations.
Key Responsibilities: - Formulates budgets and plans for the operation
- Maintains and implements standards of quality in all areas of the foodservice operation
- Ensures compliance with all regional and account programs and policies
- Accountable for accurate reporting for the account
- Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
- Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
- Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
- Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
- Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
- Perform other duties as assigned to support the efficient functioning of dining operations.
Preferred Qualifications: - BS degree preferred
- Five years of foodservice management experience required
- Higher Education experience in board and retail operations is required
- Knowledge of P&L accountability and contract-managed service experience is required
- Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
- Strong leadership abilities with validated experience in supervising and developing staff.
- Excellent organizational skills and ability to prioritize optimally.
- Outstanding customer service skills with a dedication to maintaining high standards of quality.
- Proficiency in preparing and analyzing financial reports.
- Flexibility to work evenings, weekends, and holidays as needed.
- ServSafe® Certified.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences at
Tennesse Tech University!
Apply to Chartwells Higher Education today!Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Chartwells Higher Edare offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: Chartwells HE
SHARON MCNEELEY
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