About the RoleIn our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a
Operations Director - Fort Worth
This role offers the opportunity to work both independently and collaboratively,
supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.
About the Tanger Perks:
- Competitive salary
- Generous Suite of Medical, Dental, and Vision Benefits
- 401(k) match
- Paid PTO and Holidays
- Paid Volunteer Hours
- Team Member Paid Leave Programs
- Tuition Reimbursement
- Wellness Incentives
- Group Life and Disability Insurance
- Voluntary Benefits
- Team Member Discounts
- And more...
How can you contribute to what we do?The Operations Director creates and maintains a first choice shopping destination, ensures efficient and effective operations of the center while maintaining positive and productive relationships with vendors, tenants, shoppers, and the local community. This position requires a comprehensive understanding of operations methods and understands the need to increase profitability while keeping common area costs under control.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: - Lead all shopping center operations, including facility maintenance, mechanical systems, construction activities, safety programs, and regulatory compliance.
- Oversee property maintenance, housekeeping, contracted services, and preventive maintenance programs to ensure a clean, safe, and well-maintained environment.
- Partner with the General Manager to develop and manage operating budgets, financial forecasts, strategic business plans, and capital improvement plans to maximize NOI and asset value.
- Manage capital projects, operational contracts, procurement activities, vendor relationships, and service agreements while ensuring quality, cost control, and policy compliance.
- Monitor, maintain, and optimize building systems, utilities, energy efficiency initiatives, and sustainability programs to support operational excellence and environmental goals.
- Direct security, life safety, OSHA compliance, emergency response, risk mitigation, and traffic management programs to ensure a safe shopping and work environment.
- Collaborate with tenants, construction teams, and internal stakeholders to support tenant operations, construction projects, facility issues, and center initiatives.
- Develop, coach, and support center teams through training, performance management, team-building efforts, and adherence to company policies and procedures.
- Foster strong relationships with tenants, contractors, community leaders, public agencies, and local officials to support business objectives and community engagement.
- Support property marketing initiatives, special events, short-term leasing programs, profit center performance, and other activities that enhance the customer experience and financial performance.
COMPETENCIES: - Ability to think critically, problem solve and act accordingly
- Ability to instill a sense of teamwork resulting in positive internal and external relationships
- Ability to demonstrate strong leadership skills
- Ability to supervise and evaluate assigned personnel, establish priorities, provide training, ensure property maintenance, use and security of equipment and facilities
- Ability to read and fully comprehend documents in English, such as operations manual, facilities guide, employee handbook, maintenance instruction, contracts, etc.
- Ability to speak effectively in English before groups such as customers, tenants, employees
- Ability to multi-task in a high-volume setting
- Ability to work independently and fully execute assigned projects
- Ability to work flexible schedule to accommodate business needs, including holidays
- Adhere to Tanger's Values: Integrity, Inclusion, and Innovation
TRAVEL:- This position requires up to 15% travel. Must be able to travel via commercial airlines. Must maintain a valid driver's license and ability to operate own vehicle or rental car in a safe manner.
REQUIRED EDUCATION AND EXPERIENCE: - Bachelor's degree in business or related discipline
- Five to seven years of operations management experience
- Experience in commercial real estate or retail environment is a plus
Experience the difference and be a part of our extraordinary team! 
