Compass

OPERATIONS DIRECTOR- Campus Dining TEXAS A&M UNIVERSITY- College Station, TX

Compass • $80K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field.
  • Minimum 3 years management experience in foodservice or hospitality.
  • Proven track record managing a business and leading a team.
  • Strong customer service and financial acumen.
  • Excellent communication and organizational skills.
  • Proficiency in Microsoft Office suite and POS software.

Responsibilities

  • Lead and manage a diverse team to provide excellent client service.
  • Develop relationships with clients and meet key performance indicators.
  • Participate in district leadership team and share best practices.
  • Make informed decisions considering risk and team input.
  • Promote a culture of safety, accountability, and transparency.
  • Represent Chartwells at client and community events.
  • Ensure compliance with regulations and conduct unit audits.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance and AD.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off (varies by site/state).
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts (FSAs).
  • Paid parental leave.
  • Personal leave.
Full Job Description
Location: Texas A&M University- College Station, TX

Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of RESIDENT DISTRICT MANAGER (#2 operator, reporting to VPO) at TEXAS A&M UNIVERSITY in College Station, TX. In this exciting role, you will advise the day-to-day operations and financial success of residential dining, retail and catering operations on the campus. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations. You will help lead the campus food service team within the account while maintaining strong client relationships and work to fulfill our mission at Chartwells.

Key Responsibilities:

Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability at the account
Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications:

Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice and hospitality management
Is well-versed in all aspects of foodservice management with a proven track record of success
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life!

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Chartwells Higher Edare offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID:

Chartwells HE

SARA C ST CLAIR

((req_classification))

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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