Job Description:Parsons is looking for an amazingly talented
Operations Center Director to join our team!
The Director of Operations Center is a supervisory leader responsible for managing the daily activities and performance of the operations center staff, with a focus on logistics and sustainment operations within the US Pacific Command (PACOM) area of responsibility. The Director provides direct supervision, coaching, and development to team members, fostering a high-performance culture and ensuring operational excellence in a dynamic, multinational environment.
What You'll Be Doing- Supervising and developing operations center managers, supervisors, and staff
- Setting performance expectations, conducting reviews, and providing feedback
- Overseeing staff scheduling, shift coverage, and resource allocation
- Leading recruitment, onboarding, and training for new staff
- Ensuring compliance with organizational policies, PACOM directives, and regulatory requirements
- Fostering a positive, high-performance work environment
- Communicating clearly and proactively with internal and external stakeholders regarding requirements, constraints, and statuses
- Writing concise reports, briefings, and correspondence for all levels of the organization
- Developing and maintaining KPIs, dashboards, and performance reports; recommending corrective actions and process enhancements
- Identifying risks (security, schedule, regulatory, environmental) and supporting mitigation strategies and contingency plans
- Coordinating and monitoring logistics operations, including supply chain management, transportation, inventory control, and distribution
- Managing multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)
- Leading logistics and sustainment efforts during emergencies or contingency operations
- Collaborating with cross-functional and multi-cultural teams, including military, civilian, and international partners
- Supporting mission-critical operations that contribute to US national security and international partnerships
What Skills You Bring- Bachelor's degree in supply chain management, Logistics, Transportation, or a related field (master's degree a plus)
- Equivalent military or industry experience may be considered
- Minimum 10 years of relevant operations and logistics management experience
- Ideal candidate will have at least 3 years in a supervisory or leadership role within the PACOM area of responsibility
- Experience supporting DoW/DoD, federal agencies, or large program operations (deployment, sustainment, base operations, or contingency support)
- Demonstrated experience with multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)
- Proficiency with TMS, ERP, and related logistics tools (eg, SAP, Oracle, JDA/Blue Yonder, MercuryGate, or similar)
- Advanced skills in Excel and data analysis; familiarity with visualization tools (eg, Power BI, Tableau) is an asset
- Ability to interpret contracts, tariffs, routing guides, and service agreements
- Strong organizational skills and attention to detail; able to manage multiple movements and priorities simultaneously
- Demonstrated ability to write clear, concise reports and correspondence; communicate effectively up and down the chain of command; proactively engage internal and external stakeholders
- Strong supervisory, leadership, and conflict resolution skills
- Experience with logistics management systems, operations center technologies, workforce management tools, and performance analytics
- Must possess a current/active Secret clearance or higher
What Desired Skills You'll Bring- Military experience in logistics, operations, or sustainment roles
- Supervisory or management certifications (eg, SHRM, Six Sigma, PMP); logistics or PACOM-related training or certifications
- Problem-solving mindset with the ability to work under pressure and adapt to changing mission requirements
- Ability to work effectively in cross-functional and multi-cultural teams, including military, civilian, and international partners
- A desire to contribute directly to mission-critical operations that support US national security and international partners
- Ability to work within a collaborative, fast-paced environment with opportunities to influence logistics strategy and innovation
- Familiarity with PACOM operational protocols and regional considerations
Security Clearance Requirement:An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
Salary Range: $148,300.00 - $266,900.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
