Citigroup, Inc

Operational Risk Officer (CBORC - Tech MCA) Vice President

Citigroup, Inc • $103K — $155K *
Tampa, FL 33647In-Person
Finance & Insurance
5 - 7 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • 6+ years of experience in Business Operational Risk
  • 5+ years' expertise in MS Excel, MS Access, SAS, SQL (Visual Basic preferred)
  • 3+ years in technology lifecycle support or understanding
  • 5+ years' experience in financial services
  • Exceptional written and verbal communication skills
  • Strong organizational and influencing skills
  • Proven problem-solving abilities with attention to detail and strategic thinking

Responsibilities

  • Contribute to the governance and execution of the Manager Control Assessment (MCA)
  • Support teams in implementing the Control Framework accurately and completely
  • Assist in root cause analysis and partner with control owners for improvements
  • Monitor control breaches and share lessons learned for process enhancement
  • Facilitate effective control design and management within relevant business areas
  • Ensure timely and accurate MCA controls prior to process execution
  • Monitor adherence to MCA standards post-process execution
  • Support Operational and Compliance Risk management as per established policies
  • Analyze and manage risk exposures across various Risk Categories
  • Identify and respond to Operational and Compliance Risk events accurately and timely
  • Ensure adequate governance and training for Risk profile management
  • Contribute to risk assessments for new activities and changes to the business
  • Coordinate risk and control responsibilities with training for relevant teams
  • Develop controls and processes across the business to mitigate risks
  • Assess business decisions considering reputational and compliance risks

Benefits

  • Medical, dental & vision coverage
  • 401(k) retirement plan
  • Life, accident and disability insurance
  • Wellness programs
  • Paid time off including vacation, sick leave, and holidays
Full Job Description
Role:

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:
  • Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
  • Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
  • Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
  • Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
  • Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
  • Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
  • Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
  • Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
  • Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
  • Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
  • Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
  • Help ensure that adequate governance and training are in place to support management of Risk profiles.
  • Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
  • Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
  • Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
  • Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
  • Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:
  • 6+ years of experience with Business Operational Risk
  • 5+ years' experience with MS Excel, MS Access, SAS, SQL (Visual Basic a plus. )
  • 3+ years supporting or understanding technology lifecycle
  • 5+ years' experience in financial services.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Effective organizational influencing skills required.
  • Third party vendor management preferred. Demonstrated ability to lead global team efforts.
  • Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details.
  • Demonstrated ability to develop and implement strategy and process improvement initiatives.
  • Education:
  • Bachelor's/University degree or equivalent work experience
  • Applicants must be authorized to work in the U.S. Citi will not sponsor applicants for U.S. work authorization for this position). Candidate must be located within commuting distance or be willing to relocate to the area without relocation assistance.


Job Family Group:
Risk Management

Job Family:
Business Risk & Control

Time Type:
Full time

Primary Location:
Jacksonville Florida United States

Primary Location Full Time Salary Range:
$103,920.00 - $155,880.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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