ZOLL Medical Corporation

Operational Excellence Program Leader

ZOLL Medical Corporation$95K — $125K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Industrial Engineering, Business, Organizational Development, or related field OR 10+ years of experience in lean transformation.
  • 5+ years of experience in continuous improvement, process development, quality improvement, or cost reduction.
  • Formal Lean Six Sigma certification (Green/Black Belt) required within the first year of employment.
  • Demonstrated experience leading hands-on improvement activities such as Kaizen events and problem-solving in a manufacturing environment is essential.
  • Strong organizational skills for managing multiple CI projects simultaneously.

Responsibilities

  • Facilitate hands-on Kaizen events and A3 Problem Solving sessions on the manufacturing floor.
  • Deploy and maintain Lean Operating Systems to eliminate waste and optimize flow.
  • Collaborate cross-functionally to implement and validate process improvements.
  • Partner with Data teams to create dashboards that enhance visibility of production issues.
  • Mentor and demonstrate Lean principles and CI tools to frontline teams.
  • Drive the use of the employee suggestion program (Spark) and implement selected CI ideas.
  • Develop operational excellence standards based on observations and team feedback.

Benefits

  • Comprehensive benefits plans available to employees.
  • Ongoing professional development and training opportunities in continuous improvement.
  • Flexible working environment culture that promotes work-life balance.
Full Job Description
CMS
Reporting to the Manager of Operational Excellence, the Continuous Improvement Project Leader collaborates with front-line leaders, production team members, and key support roles to drive operational excellence within ZOLL CMS Operations. This role is responsible for identifying and leading improvement initiatives to impact safety, quality, delivery, cost, and people engagement. This role is also responsible for establishing key systems and infrastructure to ensure that improvements are sustained and scaled.

The OpEx Project leader will have a hands-on role in championing and facilitating lean thinking, problem solving, waste elimination, and continuous improvement.

Essential Functions
  • Facilitate and actively participate in hands-on Kaizen events, A3 Problem Solving sessions, and Gemba Walks directly on the manufacturing floor to identify and resolve issues in real-time.
  • Deploy and sustain Lean Operating System (e.g. Daily Management, Visual Management, Gemba, etc.) alongside Operational Excellence and production teams to eliminate waste and optimize flow.
  • Collaborate cross-functionally to pilot, implement, and validate process improvements on the line, ensuring practical integration with NPI launches and digital initiatives.
  • Partner with Advanced Manufacturing and Data teams to develop dashboards, etc. to make problems visible and enable stable production performance.
  • Mentor frontline supervisors, operators, and PTMs, demonstrating "what good looks like" for Lean principles, CI tools, and task management.
  • Model the behavior for daily management and problem-solving to build capability and promote a culture of continuous improvement for ZOLL CMS Operations.
  • Drive the us of the employee suggestion system program (Spark) and support implementation of employee-submitted CI suggestions.
  • Develop, deploy, and own granular operational excellence standards (e.g. Standard Work Sheets, SOPs, Visual Controls) based on floor observations and team feedback.
  • Maintain and improve CI training materials and lessons learned repositories to ensure solutions are practical and scalable.
  • Partner with Operations support teams to map, optimize, and standardize key processes.
  • Track and report project / kaizen event impact on KPIs to operations leadership (throughput, scrap, downtime).
  • Ensure alignment with overall Operational Excellence governance while ensuring compliance with regulatory requirements (FDA, ISO, OSHA).


Required/Preferred Education and Experience
  • Bachelor's Degree in Industrial Engineering, Business, Organizational Development, or related field (OR 10+ years' experience in developing, deploying, and sustaining lean transformation) required.
  • 5+ experience with continuous improvement, process development, quality improvement, and/or cost reduction required.
  • Formal Lean Six Sigma certification (Green Belt, Black Belt, etc.) within 1 year of service required.


Knowledge, Skills and Abilities
  • Demonstrated experience leading and facilitating hands-on improvement activities (Kaizen events, problem solving, VSM workshops, etc.) in a high-volume manufacturing or service environment required.
  • Strong working knowledge of Lean Manufacturing and Six Sigma methodologies with the ability to apply structured problem-solving techniques to technical challenges and coach others to do the same required.
  • Excellent interpersonal and presentation skills, with the ability to influence behavior, build relationships, and drive adoption among production employees, peers, and leadership without direct authority required.
  • Strong organizational skills with the ability to independently plan, prioritize, and execute multiple CI projects simultaneously required.
  • Proven ability to work effectively with cross-functional teams (Production, Engineering, Supply Chain, etc.) to identify improvements and drive them to completion required.
  • Experience in regulated manufacturing environments (FDA/ISO) preferred.
  • Experience designing and/or delivering CI Training Programs preferred.
  • Familiarity with Operations Technology (ERP/MES) and digital CI tools preferred.
  • Formal project management (CAPM, PMP, etc.) or change management certification preferred.


Travel Requirements
  • 5% based on business needs


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


The annual salary for this position is:
$95,000.00 to $125,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

About ZOLL Medical Corporation

ZOLL Medical Corporation is a medical device company that develops and manufactures products for emergency medical services, hospitals, and military organizations. The company was founded in 1980 and is based in Chelmsford, Massachusetts. ZOLL's products include defibrillators, cardiac monitors, automated external defibrillators (AEDs), and other medical devices. The company is committed to improving patient outcomes and has received numerous awards and accolades for its innovative products and services.
Learn more about ZOLL Medical Corporation
Size
2,000 employees
Industry
Founded
1980

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