American Airlines

Operational Excellence Leader

American Airlines • $108K — $130K *
Chicago, IL 60629In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience/training
  • Lean Six Sigma (LSS) Black Belt certification
  • 5 years engineering and/or technical operations experience
  • 3 years of leadership experience
  • 2 years of change management experience
  • Experience in delivering business values that resulted in cost reduction or avoidance
  • Experience in leading cross-functional teams

Responsibilities

  • Leads the development and execution of process improvements using lean six sigma methodologies
  • Manages multiple projects and provides status updates on performance
  • Develops customer requirements, business processes and key performance indicators
  • Engages in strategic efforts for the organization and provides feedback
  • Collaborates with operational leadership to implement sustainable solutions
  • Leads improvement activities focused on Maintenance Operations, Quality Management, and Material Supply

Benefits

  • Travel perks that include access to 365 destinations and 6,800 daily flights
  • Immediate access to health, dental, vision, and wellness benefits
  • Wellness programs designed to support personal well-being
  • 401(k) program with employer contributions available after one year
  • Additional perks such as Employee Assistance Program and discounts on various services
Full Job Description
8/31/26

Location: ORD - TRML
Cities: Chicago - IL
Requisition ID: 87622

Job Description

Why you'll love this job

  • This job is a member of the Quality, CASS & Training Team within the Integrated Operations Division.
  • Responsible for coaching multi-discipline teams and individuals on lean six sigma principles to drive improvement across the organization.


What you'll do

  • Leads the development and execution of process improvements utilizing lean six sigma methodologies to drive Operational Excellence
  • Manages multiple projects, provide status updates on performance against plan and meet delivery target
  • Develops customer requirements, business processes, and key performance indicators that improve products and services
  • Engages in strategic efforts for the organization and contribute feedback on the methods to achieve it
  • Works collaboratively with operational leadership and represented work groups to develop and implement sustainable solutions
  • Leads cross functional teams in improvement activities that focus on Maintenance Operations, Quality Management, and Material Supply


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in relevant field or equivalent experience/training
  • Lean Six Sigma (LSS) Black Belt certification
  • 5 years engineering and/or technical operations experience
  • 3 years of leadership experience
  • 2 years of change management experience
  • Experience in delivering business values that resulted in cost reduction or avoidance
  • Experience in leading cross-functional teams


Preferred Qualifications- Education & Prior Job Experience
  • Bachelor's degree or higher in Engineering
  • LSS Master Black Belt
  • 10 years of experience in LSS within commercial aviation
  • Thorough understanding of AA Policies and Procedures


Skills, Licenses & Certifications
  • Knowledgeable of Microsoft Office products to include, Word, Excel, Outlook, etc.
  • Demonstrated ability to manage major projects on schedule
  • Demonstrated skills in employee development
  • Ability to manage multiple projects at one time
  • Skills in stastical analysis and computer background
  • Excellent analytical, communication, planning, interpersonal and organizational skills


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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