HCA Healthcare

Operating Room Scheduling Director

HCA Healthcare • $100K — $120K *
Columbia, MO 65203In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Health Information Management, or related field required.
  • Master's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
  • Minimum 7 years of healthcare operations, surgical services, or scheduling experience required.
  • Minimum 5 years of progressive leadership experience required.
  • Multi-facility healthcare operations experience preferred.
  • Centralized scheduling, access management, or perioperative operations leadership experience preferred.
  • Lean Six Sigma, PMP, CASC, or related operational certifications preferred.

Responsibilities

  • Oversee centralized OR scheduling operations across multiple facilities and teams.
  • Lead operational strategies to enhance telephony performance, access, and scheduling efficiency.
  • Ensure accurate and timely scheduling of surgical procedures.
  • Act as the primary liaison between centralized scheduling and facility leadership.
  • Collaborate with executives to address operational concerns and standardize processes.
  • Build strong relationships with physicians, staff, and hospital administration.
  • Use analytics to identify trends and prioritize improvement opportunities.

Benefits

  • Comprehensive medical, dental, vision, behavioral health, and telemedicine services.
  • Free counseling and referral services for wellbeing support.
  • Paid time off, family leave, and disability coverage.
  • 401(k) Plan with matching contributions and savings resources.
  • Tuition assistance and support for certification and scholarships.
  • Additional benefits including life insurance, adoption assistance, and identity theft protection.
Full Job Description
This position is incentive eligible.

This a work from home position. However, candidate will travel a minimum of 25% to the Florida Market based on business needs.

Job Summary and Qualifications

The Director of Centralized OR Scheduling is responsible for the strategic leadership, operational oversight, and performance management of centralized operating room scheduling services across assigned divisions and facilities. This role ensures standardized, efficient, and patient-centered scheduling processes that optimize operating room utilization, support physician satisfaction, improve patient access, and achieve organizational goals related to quality, productivity, service, and financial performance.

What you will do in this role:

  • Responsible for centralized OR scheduling operations across multiple facilities, divisions, and scheduling teams
  • Contribute to the design of and lead operational execution of operational strategies that improve telephony performance, OR access, throughput, block utilization, and scheduling efficiency.
  • Direct all centralized OR scheduling functions to ensure accurate, timely, and efficient scheduling of surgical procedures.
  • Serve as the primary liaison between centralized scheduling operations and facility leadership.
  • Partner with facility executives and perioperative leadership to resolve operational concerns, drive adoption of standardized processes, and maintain stakeholder engagement.
  • Develop and maintain strong working relationships with physicians, physician office staff, anesthesia providers, nursing leadership, and hospital administration.
  • Serve as an executive escalation point for complex scheduling, physician, and facility operational issues.
  • Utilize operational analytics and performance dashboards to identify trends, drive decision-making, and prioritize improvement opportunities.
  • Monitor OR utilization, block utilization, scheduling accuracy, cancellations, productivity, and service metrics.
  • Accountable for achievement of operational service levels, including call answer performance, abandonment rates, voicemail reduction, scheduling productivity, and customer experience metrics.
  • Develop workforce plans, staffing models, cross-coverage strategies, and volume forecasting methodologies to ensure adequate scheduling coverage across all supported facilities.
  • Lead and Implement quality improvement and process improvement initiatives focused on patient access, scheduling accuracy, operational efficiency, and customer satisfaction.
  • Develop, implement, and maintain departmental policies and procedures.
  • Manage departmental budgets, staffing plans, and productivity goals.
  • Prepare and present executive-level operational reports.
  • Provide leadership for recruitment, onboarding, training, coaching, succession planning, and performance management.
  • Partner with Information Technology and Clinical Informatics teams to optimize scheduling systems and workflows. Promote standardization, innovation, and best practices across all facilities.
  • Ensure compliance with CMS, Joint Commission, state, federal, and organizational regulatory requirements.


Qualifications:

  • Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Health Information Management, or related field required.
  • Master's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
  • Minimum 7 years of healthcare operations, surgical services, or scheduling experience required.
  • Minimum 5 years of progressive leadership experience required.
  • Multi-facility healthcare operations experience preferred.
  • Centralized scheduling, access management, or perioperative operations leadership experience preferred.
  • Lean Six Sigma, PMP, CASC, or related operational certifications preferred.


Benefits

Held Costs, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operating Room Scheduling Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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