Operating Partner - Unit 1558 Raleigh, NC

Whataburger$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of management experience in the restaurant or hospitality industry
  • Associate degree or equivalent work experience
  • Strong budgeting and financial management skills
  • Proven recruiting and talent development abilities
  • Expertise in restaurant operations and food safety protocols
  • Effective coaching and leadership skills
  • Familiarity with labor law compliance

Responsibilities

  • Manage profit and loss while overseeing financial tasks such as cash reporting and labor costs
  • Attract and retain talent through hiring, development, and performance assessments
  • Work with management to execute operational plans effectively
  • Monitor restaurant performance using various metrics and reporting tools
  • Ensure compliance with food safety policies and maintain a safe work environment
  • Build and maintain customer relationships while effectively resolving complaints
  • Oversee the implementation of change initiatives including new products and company strategies

Benefits

  • Potential for a six-figure income
  • Weekly pay with uncapped bonus potential
  • Annual performance-based pay increase eligibility
  • Flexible scheduling
  • Robust leadership development and career growth opportunities
  • Comprehensive healthcare and life insurance benefits
  • Generous paid time off starting with 5 weeks on day 1
  • 401(k) plan with competitive company match
  • Paid parental leave subject to eligibility
  • Disability insurance options (short-term and long-term)
  • Scholarship program available for employees and dependents
  • Hardship grant assistance through Whataburger Family Foundation
  • Discounted meals for employees and a guest
  • Discounts on wireless service and computer software
  • Gym and fitness membership discounts
  • Recognitions and awards for employee contributions
  • Retirement celebration program
Full Job Description
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.

Total Rewards:
  • Opportunity to Earn a Six Figure Income
  • Weekly Pay
  • Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts
  • Performance for Pay Program - Eligibility to Receive a Pay Increase Once a Year, Based on Performance
  • Schedule Flexibility
  • Leadership Development and Career Growth Opportunities
  • Healthcare and Life Insurance Benefits
  • Paid Time Off - 5 Weeks on Day 1!
  • 401(k) Savings Plan with a Competitive Company Match
  • Paid Parental Leave - Subject to meeting eligibility requirements
  • Short-Term Disability
  • Long-Term Disability
  • Scholarship Program - You and Your Dependents are Eligible!
  • Whataburger Family Foundation (Hardship Grant Assistance)
  • Discounted Meals For You and a Guest
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and Recognition For All You Do
  • Retirement Celebration Program


Responsibilities:
  • Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
  • Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
  • Works with Managers and the Market Leader to execute operational plans.
  • Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
  • Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
  • Builds relationships with customers and resolves customer complaints.
  • Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.


Key Skills:
  • Budgeting
  • Recruiting
  • Coaching
  • Restaurant Operations
  • Food Safety
  • Presentation Skills
  • Labor Law Compliance


Preferred:
  • Associate degree or equivalent work experience.
  • 2+ years of management experience in the restaurant or hospitality industry.


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