What you will do:

• Support customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
• Continuously learn, grow, and adapt to new skills and technologies
• Travel frequently (20-30 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers.

What you will bring:

• Required Experience:
  
  • Experience with delivering an implementation as part of a project team based on an architectural design
  • Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation
  • Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work
  • Experience working collaboratively across diverse teams and stakeholders
  • A desire to mentor

• Technical Skills:
  
  • Base-level experience using and configuring Linux systems, and an understanding of configuration as code
  • Experience with scripting languages (YAML, Python, etc.)
  • Intermediate level and hands-on experience with automation technologies (ex: Ansible, Puppet, Chef, Salt, Powershell, etc)
  • Understanding of the advantages of automation in a complex environment
  • Some experience using or configuring cloud technologies, including container management and/or orchestration

• Preferred but not required skills:
  
  • Previous exposure to or practical experience with Ansible Automation Platform is a plus for applicants.
  • Possesses an intermediate-level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage, and security.

After joining Red Hat... You will undergo an intensive customized training program on Red Hat technologies and Customer Success solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

At 2 months, be prepared to join a project team by acquiring the following:

• Understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance
• Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification
• Gain exposure and collaboration within Red Hat Customer Success & the larger organization through everyday networking and community events

Within 6 months, be ready to deliver a project by attaining the following:

• Collaborate on the successful delivery of customer projects as a technical contributor through expertise on Red Hat's technologies
• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies
• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 12 months, begin to demonstrate technical leadership by accomplishing the following:

• Successfully implementing complex, enterprise solutions in customer environments as part of the delivery team
• Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The salary range for this position is $96,440.00 - $154,190.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.