On Site Service Manager

Senior plc

$75K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS degree in engineering or technical field.
  • Background in business development, technical sales, or marketing preferred.
  • Familiarity with Site Services and relevant technical applications.
  • Experience with contract negotiations.
  • Strong communication skills, both verbal and written.
  • Demonstrated leadership capabilities.
  • Problem-solving expertise and a sense of urgency.
  • Administrative skills and computing proficiency.

Responsibilities

  • Modernize Onsite Service structure and operating procedures.
  • Identify and train a technical crew for service delivery.
  • Collaborate with operations leadership on staffing standards.
  • Revise policies related to employee engagement and service delivery.
  • Promote business through customer site visits to drive new business and address issues.
  • Develop service offerings to attract clients and counter competition.
  • Prepare and present proposals and contracts based on customer needs.

Benefits

  • Comprehensive benefits package including wellness offerings.
  • Employee recognition program.
  • Matching 401k plan.
  • Paid vacation.
  • Tuition reimbursement.
Full Job Description
Job Description

JOB SUMMARY:

Modernize the Onsite Service structure and operating procedures. Align our services and practices to the targeted customers and applications. Promote the business through direct visits and all media and methods.

ESSENTIAL FUNCTIONS:

  • Identify, develop and train a technical crew to perform the services.
  • Develop standards to work with operations leadership on staff availability and allocation.
  • Update/modernize policies and practices related to the service of the employees, their engagement of the customers and the performance of the work.
  • Promote the business through all means including customer/prospective customers site visits and walk downs to identify new business and/or resolve current issues.
  • Develop business approaches and service offerings to win new business and deny competition.
  • Create, prepare and present presentations, proposals and/or quotations and service contracts to customers/prospects based on customer needs.
  • Assume other activities and responsibilities as directed.


Qualifications

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

  • BA or S Degree with engineering or other technical training. Prior experience in business development, technical sales and marketing a plus.
  • Knowledge of Site Services and the relevant technical applications.
  • Experience in contract negotiations and language.
  • Excellent skills in communication (verbal and written).
  • Strong leadership of employees.
  • Problem solving ability and an innate sense of ownership and urgency.
  • Administrative and computing skills and proficiency.
  • Ability to travel by ground and air (with valid drivers' license, passport, TWIC).


Additional Information

Why join Senior Flexonics Pathway?

Senior Flexonics Pathway's compensation package includes competitive wages, a comprehensive benefits package along with wellness benefits, an employee recognition program, matching 401k plan, paid vacation and tuition reimbursement.

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