Marsh McLennan

Oliver Wyman Vector - Technical Specialist / Lead Specialist - Flight Operations

Marsh McLennan$110K — $150K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • FAA Pilot Licenses preferred (CFI, Commercial, ATP)
  • 5–10 years of aviation experience in a commercial environment (121, 135, 141, 142)
  • Experience in Technical Publications or Quality Assurance/Quality Control roles
  • Strong understanding of aircraft systems and compliance with regulatory requirements
  • Proven critical thinking and data-driven problem-solving abilities
  • Excellent communication skills for interfacing at all organizational levels
  • Familiarity with Flight Operations systems (e.g., CAE, NavBlue, ETQ) preferred

Responsibilities

  • Develop and maintain technical manuals and documentation for compliance and usability
  • Translate OEM data and regulatory requirements into practical instructions for operations
  • Ensure technical publications meet FAA regulations and internal quality standards
  • Identify gaps in documentation and processes, driving improvements in safety and efficiency
  • Support operational excellence and process improvement initiatives, such as Lean and Six Sigma
  • Engage in client-facing projects and assessments to enhance airline operations
  • Collaborate with various teams to align and execute on operational objectives

Benefits

  • Opportunity to work in a dynamic aviation environment
  • Collaboration with cross-functional teams across the organization
  • Access to advanced aviation and regulatory compliance resources
  • Potential for performance-based incentives
  • Engagement in continuous improvement and operational excellence initiatives
Full Job Description
We are seeking a highly capable aviation professional with 5–10 years of hands-on experience as a Flight Operations Technical Specialist SME or equivalent technical role. The ideal candidate has progressed beyond core required airline or commercial pilot duties into advanced functions such as flight standards management, regulatory compliance specialist, technical publications, FAA certification project management and brings strong critical thinking and problem-solving capabilities. This role is designed for individuals who understand the broader flight operations aspects (dispatch, crew management, maintenance control, and flight training) and can bridge the gap between flight operations administrative functions and operational leadership—driving efficiency, compliance, and continuous improvement. A key focus will be developing high-quality technical manuals while flexing into operational excellence, technical services, and consulting support as needed. Key Responsibilities: • Develop, review, and maintain technical manuals, and flight operations documentation to ensure accuracy, usability, and regulatory compliance • Translate OEM data, engineering inputs, and regulatory requirements into clear, actionable instructions for frontline execution • Ensure all technical publications align with FAA regulations (Part 121/135/145) and internal quality standards • Apply strong critical thinking to identify gaps in documentation, processes, and execution—driving practical solutions that improve safety, quality, and efficiency • Flex across multiple functional areas based on business needs, including: Operational Excellence: Support process improvement initiatives (Lean, Six Sigma, TOC), focusing on throughput, WIP control, and cycle time reduction Safety: Provide regulatory compliance experience with 14 CFR part 5 or equivalent Safety Management System (SMS) programs Technical Consulting: Participate in client-facing engagements, assessments, and transformation initiatives to improve airline operations • Collaborate cross-functionally with maintenance, engineering, planning, quality, and supply chain teams to ensure alignment and execution • Support quality assurance and compliance efforts, including audits, inspections, and root cause analysis • Contribute to the development of standardized processes, templates, and best practices across technical documentation and operations • Interface with internal stakeholders and external clients/partners to ensure expectations are aligned and deliverables are met Qualifications: • FAA Pilot Licenses preferred (CFI, Commercial, ATP) • 5–10 years of aviation experience in a commercial environment (121, 135,141, 142) • Demonstrated progression into roles such as: Technical Publications Quality Assurance / Quality Control • Strong understanding of aircraft systems and regulatory requirements • Research and experience working within FAA Part 121, 135, or 142 environments • Proven ability to think critically, solve complex problems, and make data-driven decisions • Strong communication skills with the ability to interface across all levels of the organization • Experience with Flight Operations systems (e.g., CAE, NavBlue, ETQ, etc.) preferred Preferred Skills: • Experience in project-based or client-facing environments • Project Management • Exposure to digital tools or data analytics platforms • Leadership or mentoring experience is a plus • Safety Risk Management and manual interface experience What Success Looks Like: • High-quality, usable technical manuals that improve execution and reduce errors • Independent thinker that knows how to research and apply regulatory processes • Improved maintenance flow, reduced turnaround times, and better schedule adherence • Enhanced quality performance (e.g., improved first-pass yield, reduced rework) • Strong collaboration across teams and positive client/stakeholder feedback • Identification and execution of meaningful operational improvements The applicable base salary range for this role is $110,000 - $150,000 The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position will be eligible for performance-based incentives.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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