Yale-New Haven Hospital

Office of Strategy Management - Manager II

Yale-New Haven Hospital$110K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in healthcare, finance or related field required.
  • Minimum of ten years of professional experience, ideally in healthcare or management consulting.
  • Experience in data analysis, reporting, and effective presentation is a must.
  • Proven project management and leadership experience required.
  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Excellent analytical skills with a demonstrated capacity for diverse types of analysis.
  • Strong verbal and written communication skills with the ability to navigate complex organizational dynamics.

Responsibilities

  • Identify new project opportunities aimed at improving efficiency or reducing costs.
  • Conduct qualitative and quantitative analysis to support operational enhancements.
  • Prepare and present business proposals to stakeholders to secure buy-in for recommendations.
  • Develop and manage detailed project plans to ensure timely implementation of process improvements.
  • Facilitate cross-departmental communications and meetings to align project objectives.
  • Establish and maintain strong relationships with senior leadership within YNHHS.
  • Mentor and educate project team members to enhance their performance and professional growth.

Benefits

  • Opportunities for professional development and mentorship.
  • Dynamic work environment with cross-functional collaboration.
  • Access to healthcare industry insights and leadership exposure.
  • Ability to implement impactful operational changes across a large health system.
  • Potential for career advancement within a reputable health organization.
Full Job Description
Responsible for identifying new projects and initiatives designed to improve efficiency and/or achieve cost savings across Yale New Haven Health System (YNHHS). Manages multiple complex and broad scale projects from discovery phase through implementation. Provides technical expertise and guidance to work team members regarding the most efficient means of achieving cost savings and quality process improvement. Develops and maintains the ICG department's quality control and reporting and analysis protocols.

Responsibilities

  • Working in conjunction with departmental resources, identifies areas of opportunity for improvement. Develops qualitative and quantitative analysis to support recommendations.
  • Collects data to support value-add improvements in clinical outcomes, operational efficiencies and/or improved financial performance. Develops meaningful and impactful analysis based on collected data to support changes in operations.
  • Prepares business proposals and presentation to effectively communicate analysis to appropriate stakeholders, including board members, committees, executive leadership and senior management and gain support/ buy-in of suggested improvements.
  • Develops detailed project plans to ensure the efficient and timely implementation of process improvements. Responsible for managing assigned team (internal ICG staff as well as team members in other departments) to ensure project plan objectives remain on target and are achieved in accordance with the project plan deadlines .
  • Facilitates meetings with senior leadership across departments and/or delivery networks to ensure the effective communication of project objectives.
  • Cultivates and maintains strong relationships with senior leadership across the health system.
  • Responsible for educating and mentoring project team members to improve the efficiency of the team's performance. Provides coaching and counseling to more junior staff members to facilitate their professional development.
  • Responsible for developing budgets associated with assigned projects and assists other ICG consultants with budgets for their projects.
  • Responsible for successfully working with departments to modify departmental policies and procedures to ensure on-going performance improvements.
  • Upon the successful completion of assigned projects, responsible for developing the appropriate analytical tools to track performance on an on-going basis.
  • Ensures effective cross-project communication occurs within the ICG department as well as across affected departments throughout the health system.
  • Conducts timely orientation and annual performance reviews on assigned staff; counsels and develops performance improvement plans as required.
  • Leads by example, successfully demonstrating the personal attributes defined in the Yale New Haven Health System Mission, Vision and Values.
  • Actively participates in and supports the development, mentoring and coaching of staff.
  • Understands YNHHS vision, goals and strategies and communicates to others. Able to set clear goals and directions.

Qualifications

EDUCATION
  • Bachelor's Degree in healthcare, finance or related field is required.


EXPERIENCE
  • Minimum of ten plus years professional work experience, preferably in healthcare or management consulting.. Experience in data analysis, reporting and effective presentation required. Previous project management and leadership experience required. Proficient in the use of the Microsoft Office Suite, including Excel and PowerPoint.


SPECIAL SKILLS
  • Excellent analytical skills.
  • Demonstrated ability to effectively conduct various types of analysis including: process, marketplace, organizational financial, operational and staffing.
  • Demonstrated ability to organize resources and establish priorities.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to navigate across departments and delivery networks to achieve results.
  • Demonstrated ability to successfully resolve complex problems across multiple departments and/or delivery networks.
  • Serves as the department's subject matter expert and resources in area of expertise (patient care, finance, operations etc.)


PHYSICAL DEMAND

  • Must have the ability to travel to various sites across the health system.


YNHHS Requisition ID

187059

About Yale-New Haven Hospital

Yale-New Haven Hospital is a non-profit hospital that provides healthcare services to patients in Connecticut and beyond. The hospital was founded in 1826 and has since grown to become one of the largest and most respected hospitals in the region. Yale-New Haven Hospital is dedicated to providing high-quality, patient-centered care to all patients, regardless of their ability to pay. The hospital offers a wide range of services, including emergency care, surgery, cancer treatment, and more. Yale-New Haven Hospital is committed to advancing medical knowledge through research and education, and is affiliated with Yale University School of Medicine.
Learn more about Yale-New Haven Hospital
Size
12,000 employees
Industry

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