DescriptionWe're looking for an experienced, highly organized
Office Manager who can take ownership of our day-to-day office operations and help keep our team, customers, and workflows running smoothly.
This is
not a receptionist or entry-level administrative position.
We're looking for someone who sees what needs to be done and handles it. The right person will be comfortable making decisions, holding people accountable to established processes, solving problems, communicating with customers and technicians, and ensuring important details don't fall through the cracks.
What We're Looking ForWe care less about having the perfect résumé and more about finding someone who can
take ownership.
The ideal candidate:
- Has previous office management, operations, service management, or comparable leadership experience
- Is exceptionally organized and detail-oriented
- Can prioritize without needing constant direction
- Is comfortable holding coworkers accountable to established procedures
- Communicates professionally and confidently with customers
- Can handle difficult conversations without becoming flustered
- Is comfortable working in a fast-moving environment where priorities occasionally change
- Understands the difference between an issue they should solve and an issue ownership genuinely needs to handle
- Notices unfinished work and follows it through to completion
- Is comfortable learning and using multiple software platforms
- Has strong written communication skills
- Can maintain confidentiality when handling employee, customer, and company information
- Is dependable, resourceful, and comfortable taking responsibility for results
Responsibilities$47
Qualifications• Experience with
Jobber, QuickBooks, Google Workspace, Canva, payroll systems, or home-service/trade businesses is a plus but not required.
• Experience in plumbing, HVAC, electrical, restoration, construction, property management, or another service-based business is highly desirable.
