Office Manager

Medix

$66K — $93K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of medical or behavioral health office experience with increasing leadership roles.
  • Prior experience supervising front office or administrative staff.
  • Bachelor's degree preferred in Psychology, Behavioral Health, Healthcare Administration, or similar.
  • Strong organizational and multitasking skills essential for daily operations.
  • Proficiency in Google Workspace and general office technology required.
  • Experience in managing vendors and office logistics is preferred.
  • Must be legally authorized to work in the U.S.

Responsibilities

  • Supervise and mentor a team of 2-5 front office staff.
  • Oversee hiring, onboarding, and performance management of staff.
  • Manage daily front desk operations including patient check-in and scheduling.
  • Assist with patient intake and basic clinical tasks as needed.
  • Coordinate upkeep of office facilities and vendor relationships.
  • Manage office inventory and ensure supply availability.
  • Oversee purchasing while adhering to the monthly budget.

Benefits

  • Professional growth opportunities into senior practice management roles.
  • Stable work environment focused on patient care.
  • Support from executive leadership for efficient operations.
Full Job Description
Office Manager

Location: Santa Monica, CA
Schedule: Full-Time | Monday-Friday
Pay: $66,560-$93,600 annually

About the Opportunity

A highly respected behavioral health organization is seeking an experienced Office Manager to oversee daily front office operations, supervise administrative staff, and ensure a polished, efficient office environment. This is an excellent opportunity for a strong leader looking to grow into senior practice management while working in a stable, professional, patient-focused setting.

Responsibilities
  • Supervise, mentor, train, and support a team of 2-5 front office administrative staff.
  • Oversee hiring, onboarding, scheduling, workload distribution, and performance management.
  • Manage front desk operations, including patient check-in/check-out, phone support, scheduling, and medical records.
  • Assist with patient intake, vital signs, medication distribution, and specimen collection as needed.
  • Coordinate facility maintenance, vendor relationships, office cleanliness, and repairs.
  • Manage office inventory, furniture, supplies, and company assets.
  • Oversee operational purchasing using the company credit card while maintaining the monthly office budget.
  • Maintain confidential patient information and ensure HIPAA and organizational compliance.
  • Partner closely with executive leadership and providers to support efficient daily operations.

Qualifications
  • 3-5 years of medical or behavioral health office experience with progressive leadership responsibilities.
  • Previous experience supervising front office or administrative staff.
  • Bachelor's degree preferred (Psychology, Behavioral Health, Healthcare Administration, or related field).
  • Strong organizational, communication, and multitasking skills.
  • Proficiency with Google Workspace and general office technology.
  • Experience managing vendors, office operations, and facility logistics is highly preferred.
  • Must be authorized to work in the United States.

Preferred Experience
  • Behavioral health, healthcare, or medical practice experience.
  • Experience supporting physicians or executive leadership.
  • Background in hospitality or premium customer service environments is a plus.

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