OCM Lead

NTT Data, Inc.

$120K — $145K *
Plano, TX 75025In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Organizational Change Management in large SAP initiatives.
  • Proven track record in global SAP deployments across multiple regions.
  • In-depth knowledge of SAP S/4HANA and/or SAP SuccessFactors implementations.
  • Experience creating key OCM deliverables such as stakeholder analysis and communication plans.
  • Strong facilitation and presentation skills, with experience engaging executive stakeholders.
  • Ability to manage concurrent projects in dynamic transformation settings.
  • Fluent in English, with multilingual capabilities preferred.

Responsibilities

  • Lead comprehensive OCM strategies for global SAP transformation programs.
  • Develop change management plans that align with program timelines and goals.
  • Assess stakeholder impacts and measure organizational readiness.
  • Design and implement effective communication and user engagement strategies globally.
  • Enhance training initiatives and oversee user enablement programs.
  • Support business process transformation related to ERP and HR modernization.
  • Manage transformation activities across diverse international teams.

Benefits

  • Opportunity to work with executive leadership and diverse global stakeholders.
  • Engagement in high-impact SAP transformation projects with multinational scope.
  • Professional development opportunities in change management methodologies.
  • Chance to influence successful business transformation outcomes across various industries.
Full Job Description
Req ID: 386017

We are seeking a highly experienced Senior SAP Organizational Change Management (OCM) Consultant to lead change management activities for large-scale global SAP transformation programs. The ideal candidate will have deep expertise in SAP S/4HANA and/or SAP SuccessFactors implementations, with proven experience supporting multinational deployments across diverse business functions and geographies. This role requires a strategic advisor who can partner with executive leadership, business stakeholders, and project teams to drive user adoption, organizational readiness, and successful business transformation outcomes. Experience with SAP Personas is considered a strong advantage.

Day to Day Job Duties:
  • Organizational Change Management Leadership
    • Lead end-to-end OCM strategy and execution for global SAP transformation initiatives.
    • Develop and implement comprehensive change management plans aligned with program objectives and timelines.
    • Conduct stakeholder impact assessments and organizational readiness evaluations.
    • Define and execute communication, engagement, and adoption strategies across global regions.
    • Drive executive alignment and sponsor engagement throughout the transformation lifecycle.
  • Training & Adoption
    • Oversee training strategy, curriculum development, and end-user enablement programs.
    • Collaborate with functional and technical teams to ensure effective knowledge transfer.
    • Support hypercare and post-go-live adoption activities to maximize business value realization.
  • SAP Transformation Support
    • Partner with SAP functional workstreams for SAP S/4HANA and/or SAP SuccessFactors deployments.
    • Support business process transformation initiatives tied to ERP modernization and HR transformation programs.
    • Ensure alignment between organizational processes, technology adoption, and business objectives.
  • Global Program Delivery
    • Manage OCM activities across multiple countries, cultures, and time zones.
    • Facilitate workshops, leadership sessions, and stakeholder meetings at global and regional levels.
    • Identify change risks and implement mitigation strategies proactively.
    • Track and report change adoption metrics, KPIs, and organizational readiness indicators.

Basic Qualifications:
  • 10 years of experience in Organizational Change Management within large enterprise SAP programs.
  • Proven experience supporting global SAP deployments across multiple regions and business units.
  • Strong knowledge of SAP S/4HANA and/or SAP SuccessFactors implementation programs.
  • Experience developing OCM deliverables including:
    • Stakeholder analysis
    • Change impact assessments
    • Communication plans
    • Training strategies
    • Readiness assessments
    • Adoption metrics
  • Demonstrated experience working with executive stakeholders and cross-functional global teams.
  • Strong facilitation, communication, and presentation skills.
  • Ability to manage multiple workstreams in fast-paced transformation environments.
  • Fluent English communication skills required.

Travel: This position requires someone who can travel at least 80%.

Degree: Bachelors or equivalent work experience

Nice to Have:
  • SAP Activate knowledge, training and/or SAP OCM certification
  • Experience with SAP Personas is a strong plus.
  • SAP Activate methodology experience.
  • Prosci, ADKAR, or other Change Management certifications preferred.
  • Experience in HR transformation, finance transformation, or enterprise ERP modernization programs.
  • Consulting background in multinational environments preferred.
  • Multilingual capabilities are an advantage.

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