Job Title: NW Tribal Dental Support Center Project Manager

Reports to: NW Tribal Dental Support Center Project Director

Initial Salary Range: $76,000 - $95,000 annually

Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays

Classification: Salaried, Exempt

Status: Full-Time (1.00 FTE), Regular w/ Benefits

Location: Portland, OR

JOB SUMMARY

Position Summary

The Northwest Tribal Dental Support Center Project Manager (NTDSC Project Manager) manages key activities of the NTDSC, with a primary focus on Health Promotion and Disease Prevention (HPDP), and supports the NTDSC's guidance, training, education, quality improvement, and technical assistance to approximately forty-six (46) Indian Health Service (IHS), Tribal, and Urban (I/T/U) dental programs located throughout the states of Idaho, Oregon, and Washington.

The NTDSC Project Manager develops oral health education materials and resources that promote HPDP, collaborates with NPAIHB Communications staff to develop oral health articles, newsletters, social media content, and other educational resources, and works with the NTDSC Project Director and Dental Consultant to develop and provide Continuing Dental Education (CDE) opportunities at regional and national levels. This position also supports curriculum development for special initiatives with external partners, including Arcora Foundation initiatives such as Wee Smile, and provides technical assistance to dental programs related to community-based and clinical prevention.

The NTDSC Project Manager must have advanced knowledge of oral health promotion and disease prevention, and demonstrate strong project management, administrative, communication, and organizational skills, including the ability to develop educational content, provide technical assistance, manage multiple priorities, and work independently with minimal supervision.

The NTDSC Project Manager supports the Northwest Portland Area Indian Health Board's NW Tribal Dental Support Center team, which helps improve the oral health of American Indian and Alaska Native (AI/AN) people. The team includes approximately four (4) staff. The NTDSC Project Manager reports to the NTDSC Project Director, and supervises the NTDSC Project Coordinator. This scope of work is housed within the Clinical Support Services Division.

This position is based at NPAIHB's offices in Portland, Oregon and is expected to work on-site in accordance with applicable workplace and telework policies, including attendance at designated in-person meetings and activities.

Local travel and overnight travel outside of the area are infrequently required. See "Travel Requirements" for more information.

Essential Functions

NW Tribal Dental Support Center Excellence and Success
• Supports the Northwest Tribal Dental Support Center in alignment with priorities established by member Tribes, the Strategic Plan, and applicable Tribal, federal, state, organizational, and/or funding priorities
• Contributes to an organizational culture of professional excellence, integrity, rigor, service, accountability, collaboration, and continuous improvement
• Coordinates HPDP activities among NTDSC staff, I/T/U dental programs, NPAIHB Communications staff, consultants, and other partners to promote coordinated, timely, culturally responsive, and effective oral health services and resources
• Contributes to proactive planning, problem-solving, and continuous improvement efforts to identify needs, address barriers, and advance desired outcomes
• Contributes to the planning and development of NTDSC goals, priorities, strategies, work plans, services, initiatives, and resources
• Monitors needs, opportunities, barriers, and emerging issues affecting the effectiveness, sustainability, or growth of the NTDSC, and communicates significant findings to the NTDSC Project Director

Health Promotion, Disease Prevention, and Oral Health Education
• Develops oral health education materials and resources that promote HPDP, including fact sheets, presentations, newsletters, and other materials addressing community-based and clinical prevention for Tribal communities, dental programs, and other applicable audiences
• Collaborates with NPAIHB Communications staff to develop oral health articles, newsletters, social media content, website content, and related communications that promote oral health awareness and HPDP
• Develops and adapts oral health education resources based on emerging evidence, program needs, stakeholder input, and priorities identified by Northwest Tribes and I/T/U dental programs
• Supports the development of curriculum and educational resources for special initiatives with external partners, including Arcora Foundation initiatives such as Wee Smile and other applicable projects

Continuing Dental Education and Professional Development
• Works closely with the NTDSC Project Director and Dental Consultant to identify, develop, and provide CDE opportunities for dental professionals at the regional and national levels
• Develops educational content, curricula, learning objectives, presentations, and related resources for NTDSC-sponsored CDE programs, trainings, and professional development activities
• Identifies appropriate speakers, subject-matter experts, educational partners, and resources to support CDE programming and other NTDSC learning opportunities
• Reviews educational content and programming to promote clinical relevance, quality, cultural responsiveness, and alignment with identified provider and Tribal needs
• Collaborates with the NTDSC Project Coordinator and other staff to ensure educational programming is implemented in accordance with applicable accreditation, documentation, scheduling, and administrative requirements

Stakeholder Engagement and Technical Assistance
• Establishes and maintains effective working relationships with Northwest Tribes, I/T/U dental programs, the Indian Health Service, oral health providers, consultants, community partners, and other stakeholders
• Provides technical assistance and consultation to I/T/U dental programs related to oral health promotion, community-based prevention, clinical prevention, and other applicable NTDSC priority areas
• Provides training, educational facilitation, presentations, resource sharing, and related capacity-building activities for dental providers, Tribal health programs, and other applicable audiences
• Facilitates stakeholder engagement to identify emerging needs, share resources and effective practices, promote participation, and strengthen collaboration among Northwest dental programs
• Represents the NTDSC at appropriate meetings, conferences, trainings, workgroups, and other regional and national forums
• Facilitates communication and collaboration across NPAIHB and with external partners to support culturally appropriate oral health prevention and related Tribal health strategies

Project Management and Coordination
• Works closely with the NTDSC Project Director to develop and implement program goals, work plans, and improvement strategies, applying proactive project management practices to organize complex work, monitor progress, manage competing priorities, and meet established deliverables and fiscal requirements
• Coordinates regular project discussions with the NTDSC Project Director, Project Coordinator, Dental Consultant, and other contributors to organize activities, clarify responsibilities, resolve barriers, and maintain shared accountability
• Coordinates cross-functional work with NPAIHB staff and external partners, including required contributions, approvals, dependencies, deadlines, and follow-up actions
• Monitors progress against NTDSC goals, objectives, milestones, work plans, and deliverables, and recommends or implements adjustments within the scope of assigned authority
• Coordinates the planning and implementation of NTDSC trainings, meetings, site visits, educational initiatives, and other project activities

Supervisory Responsibilities*
• Supervises the NTDSC Project Coordinator, including assisting with hiring, reviewing work plans, and assigning and reviewing work
• Establishes clear goals, performance expectations, priorities, and standards for assigned staff
• Evaluates and coaches employee performance, provides timely feedback, and identifies training and professional development needs
• Promotes staff engagement, accountability, professional growth, and effective goals-based performance
• Ensures that assigned staff and contractors comply with organizational policies, procedures, directives, and applicable external requirements
• Completes staff performance evaluations within required timelines
• Works in collaboration with the Executive Director and Human Resources on staff performance and disciplinary matters in accordance with the Program Operations Manual
• Manages contracts and workloads for consultants or contractors, as applicable

* During the probationary period, this position will share supervisory responsibilities with the NTDSC Project Director.
Upon successful completion of the probationary period, the NTDSC Project Manager will assume full supervisory responsibility for assigned project staff. See "Qualifications" for more information.

Administrative and Reporting Functions
• Maintains complete, accurate, and well-organized records and supporting documentation for assigned NTDSC activities in compliance with NPAIHB and applicable external requirements, including securely archiving records as appropriate
• Maintains project management tools and systems with current information regarding assigned activities, deliverables, deadlines, requirements, approvals, and required follow-up
• Provides timely updates regarding assigned activities, deadlines, risks, barriers, and required actions to the NTDSC Project Director and other relevant staff
• Documents significant activities, decisions, approvals, communications, and follow-up actions as required
• Contributes to the preparation of required NTDSC project, program, and funding reports, including gathering, reviewing, and summarizing program information and data needed to meet applicable reporting and evaluation requirements
• Submits an electronic Monthly Activity Report (eMAR) to the NTDSC Project Director at the end of each month, and completes other assigned administrative reporting activities as needed

Other Duties
• Performs other duties as assigned by the NTDSC Project Director and/or Executive Director or designee

Standards of Conduct
• Act in service to the Tribes and Tribal communities we serve
• Uphold the Mission, Values, and Vision of the NPAIHB
• Maintain the highest level of confidentiality with all NPAIHB information and documentation
• Consistently exhibit professional behavior and a high degree of personal and professional integrity and impartiality appropriate to the responsible and confidential nature of the position
• Exercise good judgment and initiative in performance of duties and responsibilities
• Demonstrate self-awareness, sound interpersonal judgment, and constructive communication in the performance of all duties and responsibilities
• Demonstrate a commitment to learning, innovation, service, knowledge sharing, and the professional development of others, as appropriate to the position
• Help cultivate an organizational culture that centers NPAIHB's service to Tribes, promotes professional excellence, and builds an environment where employees grow and thrive
• Contribute to building an inclusive workplace across a range of identities and experiences, including but not limited to geography, age, gender identity, gender expression, sexual orientation, ethnicity, class, language, disability, religion, spiritual practices, and immigration status
• Recognize diversity as a strength, and equity as a baseline
• Work in a cooperative manner with all levels of management and with all NPAIHB staff
• Effectively plan, organize workload, and schedule time to meet workload demands
• Use reasonable judgment to consistently display professional work attire during normal business hours, and/or dress appropriately for the workday, space, or event in lieu of a formal dress code
• Be present, available, and responsive for meetings and calls during regular working hours
• Participate actively in virtual meetings and use video when reasonably expected and appropriate, subject to approved accommodations or exceptions
• Show consideration by communicating effectively and building collective understanding