Full Job Description
As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.
Key job responsibilities
You are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.
You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to meet issues & problems as they arise. You maintain high standards for colocation cabling and maintenance. You seek out ways to improve yourself and the processes and systems with which you work.
Most of all you will also have a passion for technology along with a desire to be the best at your job every day!
A day in the life
The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communication.
Installation and configuration of routers, switches and DWDM hardware.
• Troubleshoot fiber optic and copper cabling, network installations and configuration.
• Coordinating colocation remote hands for new capacity installations.
• Coordinating colocation remote hands and eyes for any network issues.
• Resolving colocation facility issues.
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
• Participating in small to mid-size projects creating or expanding colocation sites.
• Building relationships with remote facilities to ensure swift response times to events.
• Performing site audits to ensure safety and quality meets AWS standards.
• Improving all operational processes within each site and/or cage.
• Updating AWS tools.
• Providing status updates to stakeholders via internal tools.
• Decommissioning of cabling and network hardware in collaboration with partner teams as needed.
Your day job will include (but not limited to):
• Physical Requirements (all physical requirements may be done with reasonable accommodations).
• This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• This role involves up to 60% travel, including some international travel. Candidate must be able to accommodate travel requirements.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 2+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience, or experience in a relevant field (e.g., Computer Science, Networking Engineering)
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
PREFERRED QUALIFICATIONS
- Experience in server technologies such as, thermal, mechanical, power, and signal integrity
- Knowledge of Linux or Unix systems administration
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience with TCP/ICP networking fundamentals and application of IP protocols such as: DNS, DHCP, NTP, SMTP, and SNMP
- 4+ years of data center engineering or operations, or 2+ years of relevant discipline work experience
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 36.29 - 63.46 USD hourly
