The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.
NOTES:
- This role will be based in Covington, GA, with reporting responsibilities to Lithia Springs, GA and Downtown Atlanta for a minimum of six months.
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Key job responsibilities
- Managing a team of technicians responsible for installation and deployment of new network systems and projects.
- Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
BASIC QUALIFICATIONS
- Bachelor's degree, or 3+ years of equivalent experience
- 2+ years of management/team lead function experience
- 2+ years of experience in an IT Function or similar role
PREFERRED QUALIFICATIONS
- 6+ years of data center design, construction, operations, or facility maintenance experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Knowledge of network cabling, optic types, and test equipment
- Experience with lean methodologies and Six-Sigma or similar qualification
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Covington - 78,400.00 - 137,300.00 USD annually