Nursing Services Manager

MercyOne North Iowa Affiliates

• $80K — $95K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current Iowa Registered Nurse (RN) licensure required.
  • Bachelor of Science in Nursing (BSN) preferred.
  • Experience in nursing leadership preferred.
  • Demonstrated strong clinical skills.
  • Excellent communication and organizational skills.

Responsibilities

  • Lead nursing operations for Med/Surg, Swing Bed, Emergency, and Infusion/Wound Care departments.
  • Supervise and mentor nursing staff while conducting evaluations.
  • Drive quality, safety, and regulatory compliance initiatives.
  • Assist with departmental planning and budgeting processes.
  • Foster a positive work environment and interdisciplinary collaboration.
  • Ensure compliance with hospital policies and best practices.
  • Work with clinical leaders to enhance patient outcomes.
  • Provide direct patient care as needed to meet staffing needs.

Benefits

  • Professional development opportunities.
  • Supportive work environment that encourages collaboration.
  • Focus on clinical excellence and patient-centered care.
Full Job Description
Nursing Services Manager

Franklin General Hospital (FGH) is seeking an experienced and collaborative Nursing Services Manager to lead nursing operations across our Medical/Surgical, Swing Bed, Emergency Department, and Outpatient Infusion/Wound Care services.
Position Summary

The Nursing Services Manager is responsible for the organization, management, and direction of patient care services within assigned departments. Working closely with the Chief Nursing Officer (CNO), this leader supports clinical excellence, staff development, quality improvement, operational performance, and patient-centered care while serving as a role model for nursing professionalism and FGH values.
Key Responsibilities
  • Provide leadership and oversight for Med/Surg, Swing Bed, Emergency Department, and Infusion/Wound Care services.
  • Supervise, coach, mentor, and evaluate nursing personnel.
  • Support quality, safety, regulatory compliance, and patient advocacy initiatives.
  • Assist with departmental planning, budgeting, staffing, productivity, and performance management.
  • Promote a positive work environment and strong interdisciplinary relationships.
  • Ensure adherence to hospital policies, infection prevention standards, OSHA requirements, and best practices.
  • Collaborate with providers, department leaders, and the Quality Director to improve patient outcomes and service excellence.
  • Respond effectively to operational and clinical challenges, including emergency situations.
  • Provide direct patient care as needed to support staffing requirements.
Qualifications
  • Current Iowa Registered Nurse (RN) licensure.
  • BSN preferred.
  • Progressive nursing leadership experience preferred.
  • Strong clinical, communication, organizational, and decision-making skills.
  • Commitment to patient-centered care, staff development, and quality improvement.
Reporting Structure

Reports To: Chief Nursing Officer (CNO)
In the Absence of the CNO: Chief Executive Officer (CEO)
Supervises

Med/Surg, Emergency Department, Outpatient Infusion, and Wound Care personnel.

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