Job Description
Job Function Summary:
Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.)
Generic Scope
Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.
Custom Scope
Manages the delivery of ambulatory patient care, which typically includes nursing, and may include laboratory, radiology, dental, etc. Facilitates the flow of patient care activities; may also participate in practice or center management operations.
Responsibilities
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
15%
YesManages the patient care delivery system to assure quality care, patient safety, standard work, and compliance with internal policy, external regulations, and accepted practices across the continuum of care. Allocates environmental, technical, and staffing resources. May also manage the fiscal and administrative operations.
10%
YesDevelops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
10%
YesManages patient care in a cost-effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility. Monitors expenditures and the annual budget for patient care services and/or clinic operations.
15%
YesResponsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and timely achievement of objectives. Works with clinical educators and leadership to evaluate core competencies in nursing and other clinical care for the unit.
5%
YesWorks collaboratively with Labor & Employee Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labor relations, and employee safety and risk management issues.
10%
YesKeeps abreast of and implement new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures. Develops and oversees implementation of new programs. Collaborates with physicians and develops proposals for improvements to clinic services, policies, or procedures.
10%
YesCollaborates and provides input on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery and patient safety initiatives in accordance with best practices. Represents clinics on taskforces or committees.
20%
YesDetermines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units, and/or departments in regard to patient care.
5%
YesOther duties as assigned.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Qualifications
Knowledge, Skills and AbilitiesReq / PrefStrong interpersonal skills to create and maintain a climate for effective communication and collaboartive decision making. Able to convey information with authority, handle highly sensitive matters, and interact with high level contacts from other departments/organizations.ReqStrong verbal and written communication skills and ability to explain technical specialty concepts thoroughly.ReqStrong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration, and consistent achievement of objectives.ReqStrong analytical and critical thinking skills, with the ability to quickly analyze problems, determine the appropriate level of intervention, and develop and apply effective solutions.ReqHighly devleoped personal organizational skills. Proven ability to organize staff and tasks, manage mulitple priorities/projects through completion and on schedule, oversee multiple locations, and delegate work functions in an efficient and effective manner in a complex and challenging environment. Flexibility to adjust to constantly changing priorities.ReqStrong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance. ReqDemonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments.ReqMaintains current knowledge of nursing practices, dermatologic advancements, new methodologies, relevant industry/regulatory compliance, accreditation requirements, medical center health and safety guidelines, and advances in the field of specimen processing, automation, and procedures. ReqStrong knowledge of quality assurance methods and ability to apply principles to design quality systems.ReqAbility to use laboratory applications/clinical softwares/databases/dashboards. Skills to perform data checks using queries, visual review, and other appropriate means to verify data accuracy.ReqExperience in large academic medical setting and ambulatory care.PrefExperience using EMR-EPIC/APeX.Pref
Education & Experience
Req / Pref
Bachelor of degree in nursing or equivalent combination of education and experience.ReqMaster's degree in nursing or equivalent combination of experience/training.PrefAt least 5 years of clinical experience in nursing with 2 of those years in a dermatology setting.PrefMinimum of 2 years of nursing supervisory experience in an outpatient clinic familiar with Dermatology diseases.Pref
Licenses
Req / Pref
Registered Nurse in the State of California.Req
Certifications
Req / Pref
Current American Heart Association CPR Certification (BLS)ReqAmbulatory Certified RN, or Certification in specialty areaPrefNursing Professional Development CertificationPref
Join us to find a rewarding career contributing to improving healthcare worldwide.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
