The Clinical Operations Manager provides operational leadership and clinical oversight for the ambulatory teams across Neurodevelopmental Pediatrics, Neurosurgery Clinic, and the NICU Follow-Up Program. This position is directly responsible for leading, mentoring, and supporting a multidisciplinary team of Registered Nurses (RNs), Medical Assistants (MAs), Certified Nursing Assistants (CNAs), and Patient Services Coordinators (PSCs).
Working in close partnership with Medical Directors and Program Managers, you will optimize clinic throughput, uphold high standards of patient care and safety, streamline patient intake and scheduling workflows, and foster a culture of continuous operational improvement and staff engagement.
Required Education and Experience
Bachelor's degree or higher in Nursing from an accredited school of nursing.
Minimum of two (2) years RN experience.
A Master's degree in Nursing may be substituted provided the incumbent also possesses a Bachelor's degree in another field.
Required Credentials
Current Washington State or Multistate (MSL) RN license.
A copy of bachelor's degree or higher in nursing or transcripts indicating attainment of bachelor's degree or higher in nursing is to be on record with Human Resources upon hire.
Nursing or healthcare related professional board certification in a clinical specialty area or leadership on hire or must be obtained within three (3) years of hire and must be maintained thereafter. Certification must be recognized by the American Nursing Credentialing Center (ANCC) and approved by Seattle Children's.
As per the College of American Pathologists (CAP) and the Centers for Medicare and Medicaid Services (CMS), for RN's performing moderately complex point of care testing, a copy of a diploma or transcript of the highest level of academic achievement to be on record with Human Resources upon hire.
Current certification in Basic Life Support (BLS) for Healthcare Providers. This is a condition of hire and must be maintained at all times. Pediatric Emergency, Assessment, Recognition, and Stabilization (PEARS), or Pediatric Advanced Life Support (PALS) will be accepted in lieu of BLS for Healthcare Providers. (Note: Employees are responsible for any costs (including time away from work) associated with obtaining PALS or PEARS certification if it is not a requirement of the position). ACLS will not be accepted as a substitute to the requirements listed above.
Preferred
Master's Degree in Nursing or business related field.
Recent clinical experience in a pediatric ambulatory setting.
Recent experience in an ambulatory management and/or leadership role.
Compensation Range
$129,992.00 - $194,988.00 per year
Salary Information
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors
Benefits Information
Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
