Job DescriptionJOB SUMMARYThe Nurse CARE Manager provides dual support through direct clinical care at the Marriott Headquarters Wellness Center and nurse case management (NCM) services for the Eastern Region Claims Services office. This role delivers high-quality, on-site occupational health services as well as coordinating care for work-related injuries and illnesses to promote early return to work and minimize workers' compensation losses.
At our Wellness Center, the Nurse CARE Manager provides onsite clinical care, supports wellness and occupational health programs, and ensures compliance with regulatory and organizational standards. For our Eastern Region Claims office, the role is responsible for conducting first level Utilization Review and coordinates subsequent levels, if necessary, as required by jurisdiction. This position is responsive to Marriott's associates, Marriott Claims Services, business units, Risk Management and community health resources. Quality, cost effective health services that meet the needs of Marriott associates are a foremost priority in this role.
CANDIDATE PROFILEEducation and Experience Required
- 5+ years' nursing experience
- Current Licensed Registered Nurse (RN). Must be licensed to practice nursing in the State of Maryland.
- Current BLS and CPR certification, with the ability to meet all applicable jurisdictional certification and licensure requirements.
- Certification as an occupational health nurse and/or case manager (or, progress toward certification)
- Strong clinical assessment skills with the ability to apply sound judgment in complex cases.
- Demonstrated ability to apply strong communication, organizational, and critical thinking skills to assess patient needs, solve complex problems, and manage case workflows with a high level of efficiency and attention to detail.
Preferred
- Knowledge of OSHA, ADA, and workers' compensation regulations
- Familiarity with Workers' Compensation systems and care management requirements.
- Experience in occupational health nursing with corporate or clinical setting.
- Proven ability to coordinate care across multiple stakeholders, providers, and jurisdictions
CORE WORK ACTIVITIES Clinical Care & Wellness Center Operations - Provide onsite evaluation, triage, and treatment of associate illnesses and injuries
- Perform wound care and basic clinical interventions (e.g., splinting, suture removal)
- Administer medications/vaccines and conduct point-of-care testing
- Respond to workplace incidents and deliver immediate first aid support
- Conduct screenings, health risk assessments, and wellness education
- Maintain OSHA logs, ensure regulatory compliance, and manage accurate health records
- Oversee clinic operations (equipment, inventory, scheduling), ergonomic assessments, standing orders, and workplace accommodations
- Lead initial triage and ongoing coordination of care for injured associates
- Conduct first-level utilization review and coordinate additional levels as required by jurisdiction
- Communicate with providers and validate clinical documentation for accuracy and alignment
- Coordinate diagnostics, referrals, and escalation to higher levels of care
- Facilitate return to work (RTW) planning, restrictions tracking, and recovery oversight
- Partner with adjusters and stakeholders to improve outcomes and reduce claim costs
- Collaborate with leadership to enhance visibility into program performance and outcomes
Nurse Case Management - Lead initial triage and ongoing coordination of care for injured associates
- Conduct first-level utilization review and coordinate additional levels as required by jurisdiction
- Communicate with providers and validate clinical documentation for accuracy and alignment
- Coordinate diagnostics, referrals, and escalation to higher levels of care
- Facilitate return to work (RTW) planning, restrictions tracking, and recovery oversight
- Partner with adjusters and stakeholders to improve outcomes and reduce claim costs
- Collaborate with leadership to enhance visibility into program performance and outcomes
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
