City of Baltimore (Mayor and City Council of Baltimore)

NPP Coordinator, Operations Specialist II (NCS) - Baltimore Police Department

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in urban planning, criminology/sociology, education, public policy, or related field
  • 3-5 years experience in community development or program management
  • Familiarity with adult education and program development preferred
  • Experience with data analysis tools like Excel, SPSS, or Tableau is advantageous
  • Demonstrated ability to build relationships with diverse stakeholders

Responsibilities

  • Develop and update community development course curriculum
  • Facilitate courses while ensuring an engaging learning environment
  • Support residents in completing their community projects
  • Design and administer assessments to measure program effectiveness
  • Maintain participant databases and track progress
  • Coordinate with various stakeholders to support course objectives
  • Identify funding opportunities and assist with grant proposals

Benefits

  • Flexible schedule with potential for evening and weekend work
  • Opportunity to engage with diverse communities in Baltimore
  • Professional development through workshops and training programs
  • Hands-on experience with community-led initiatives
  • Chance to influence public safety and community development outcomes
Full Job Description
THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$65,716.00 - $112,971.00 Annually

Starting Pay:

$65,716 Annually

Job Summary

The NPP Coordinator will function as a program manager and community liaison supporting the Neighborhood Public Safety Plan (NPP) and its flagship program, the Community Action Lab (CAL). The coordinator will primarily lead curriculum development and updates for the community development course for Baltimore City residents, support participants through project completion, and perform administrative duties to ensure that all facilitators and participants are adequately supported in their needs. The role requires building and maintaining collaborative relationships with city agencies, residents, community organizations, university partners, and other stakeholders across Baltimore neighborhoods.

Essential Functions
  • Develop and update course curriculum in collaboration with the Board of Directors, university partners, and subject matter experts, incorporating CPTED principles and adult education best practices
  • Facilitate the community development course, fostering an engaging and supportive learning environment aligned with established objectives and timelines.
  • Support residents through course completion and their community projects, including data analysis and interpretation support as needed.
  • Design and administer assessment tools and surveys to measure learning outcomes and course effectiveness; translate findings into program improvements.
  • Maintain databases tracking participant contact information, attendance, progress, and deliverables
  • Coordinate with city agency liaisons, university partners, and community stakeholders to support course objectives and community-led initiatives
  • Identify funding opportunities and contribute to grant proposal development
  • Identify Lab participants with leadership potential to build a sustainable facilitation pipeline.
  • Provide tools, training, and technical assistance to help community members collect, analyze, and visualize data for their projects
  • Complete special projects related to the Neighborhood Policing Plan and CAL as assigned
  • Attend relevant workshops and training to build professional knowledge, certifications, or licensure
  • Perform other duties as assigned


Minimum Qualifications

Education: Bachelor's degree in urban planning, Criminology/Sociology, Education, Public Policy, or a related field. Understanding of adult education and program development preferred

AND

Experience: Three (3) to five (5) years of experience in community development, or an equivalent combination of education and experience. Experience in community development, program management, or adult education. Demonstrated ability to build and maintain relationships with diverse stakeholders. Experience with basic data analysis tools (e.g., Excel, Google Sheets, or software like SPSS, R, or Tableau) preferred

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities
  • Knowledge of Crime Prevention Through Environmental Design (CPTED), public safety strategies, and community development principles
  • Ability to work independently with a high level of energy while contributing effectively to a larger team
  • Integrity, credibility, and a strong commitment to public safety
  • Excellent written communication skills with strong attention to detail
  • Strong oral communication skills, including experience with public speaking
  • Strong interpersonal skills and professionalism across diverse groups of coworkers, partners, and community members
  • Ability to manage execution of complex strategic goals and objectives
  • Comfort working with diverse populations and community stakeholders
  • Proficiency with Microsoft Office and comparable technology tools
  • Self-starter with strong organizational and multitasking skills in a fast-paced environment
  • Flexible schedule, including evenings and weekends as needed


Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 1-year mandatory probation.

About City of Baltimore (Mayor and City Council of Baltimore)

City of Baltimore Careers

Joining the City of Baltimore presents a unique opportunity to become part of a team dedicated to the growth and improvement of the community. The city offers a wide range of job opportunities and career paths, providing a platform for professional development and personal growth.

Explore Career Opportunities

The City of Baltimore is constantly seeking skilled, passionate, and creative individuals ready to contribute to their dynamic team. With diverse job opportunities ranging from public health to engineering, finance to community development, the city is a place where every professional can find their niche.

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At the City of Baltimore, career growth is a priority. Employees are encouraged to enhance their skills through leadership training programs and continuous learning opportunities. The city supports career advancement through professional development courses and diverse internship programs, ensuring that every team member has the tools to succeed.

Diversity and Inclusion

The City of Baltimore is committed to fostering a workplace culture enriched by diversity and inclusion. Diversity training programs are integral, ensuring that all employees have the opportunity to work in a respectful and welcoming environment. The city values the innovation that comes from a diverse workforce and strives to maintain an inclusive atmosphere.

Benefits and Culture

Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

Networking and Community Engagement

Networking is a vital part of the career journey at the City of Baltimore. Employees have numerous opportunities to connect with leaders and peers within and outside their departments, enhancing their professional network and opening doors to new challenges and opportunities. Community engagement initiatives also allow employees to make meaningful contributions to the city they serve.

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To apply for a position with the City of Baltimore, candidates should prepare a resume that highlights relevant experience and skills. The hiring process may include an interview, where candidates have the chance to demonstrate their suitability for the role. Interested individuals are encouraged to visit the City of Baltimore Jobs portal to explore available positions and submit their applications.

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