UnitedHealth Group

NP/PA, Patient Connect - Full Time - Cuyahoga/Lake/Geauga Counties OH (greater Eastern Cleveland)

UnitedHealth Group$91K — $163K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active ANCC or AANP certification for NPs in relevant areas
  • Current NCCPA certification and state licensure for PAs
  • Unrestricted state licensure without disciplinary actions
  • Valid driver's license and reliable transportation
  • Collaborative practice agreement ability in applicable states
  • Availability to work 40 hours per week
  • Ability to navigate various environments and perform physical job duties

Responsibilities

  • Conduct comprehensive health assessments and document accurately according to CMS regulations
  • Ensure ICD10 diagnoses are accurately coded and documented
  • Address and document all quality elements during patient visits
  • Complete initial medication reviews for patients
  • Attend mandatory educational and virtual training requirements
  • Travel between care sites as required
  • Communicate medical concerns to patients and team members during visits

Benefits

  • $10,000 sign-on bonus for external candidates
  • No on-call, weekends, or holiday work required
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contributions
Full Job Description
$10,000 Sign-on Bonus for External Candidates

No on-call, no weekends, and no holidays required.

This role supports Optum Senior Community Care's SNF Patient Connect Program, a unique, one-time visit initiative designed for UnitedHealthcare members transitioning from hospitalization to a skilled nursing facility (SNF) and ultimately back home. The program focuses on improving care transitions, reducing 30-day hospital readmissions, and enhancing overall patient outcomes during a critical stage in the healthcare journey.

In this autonomous role, the Advanced Practice Clinician (APC) conducts a comprehensive, one-time health assessment in collaboration with the case management team to support effective care coordination. The visit emphasizes accurate and complete documentation of acute and chronic conditions, improved coding accuracy, and increased closure of STAR/HEDIS quality measures, including support for Advanced Care Planning directives.

The APC plays a key role in educating patients and supporting both patients and families during a vulnerable transition period, while also communicating pertinent findings to attending providers and facility staff. Unlike traditional clinical roles, the APC does not manage ongoing care or carry responsibility for orders, treatments, or follow-up, allowing greater focus on assessment, insight, and impact.

This position offers the opportunity to work independently across varied care settings, leveraging clinical expertise to improve patient satisfaction, strengthen discharge planning, and enhance post-discharge support. It is a highly rewarding role for clinicians seeking autonomy while making a meaningful difference in the lives of a complex patient population.

Primary Responsibilities:

  • Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
  • Responsible for ensuring that all diagnoses are ICD10, coded accurately, and documented appropriately to support the diagnosis at that visit
  • The APC is responsible for ensuring that all quality elements are addressed and documented
  • The APC will do an initial medication review
  • Must attend and complete all mandatory educational and computer/virtual training requirements
  • Travel between care sites mandatory
  • Care Coordination
    • Communicate with the patient and necessary team members regarding any medical concerns at the time of your visit
  • Program Enhancement Expected Behaviors
    • Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues
    • Function independently and responsibly with minimal need for supervision
    • Ability to enter available hours into web-based application, at least one month prior to available work time
    • Demonstrate initiative in achieving individual, team, and organizational goals and objectives
    • Participate in SCC quality initiatives
    • Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling


You9ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care
  • For PAs: Current NCCPA certification and state licensure
  • Active, unrestricted licensure in the state you will be practicing in (or ability to obtain by start date) without current disciplinary actions or practice limitations
  • Active and unrestricted driver9s license
    • In addition to a driver9s license, access to reliable transportation
  • Ability to gain a collaborative practice agreement, if applicable in your state
  • Availability to work 40 hours per week
  • Ability to move a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
  • Ability to navigate varied environments and to position oneself as needed to perform job duties
  • Proficient computer skills including the ability to document medical information with written and electronic medical records


Preferred Qualifications:

  • 1+ years of clinical experience as an APC (long-term care setting preferred)
  • Experience in geriatric medicine, long-term care, senior living or home care setting
  • Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs
  • Understanding of Geriatrics and Chronic Illness
  • Understanding of Advanced Illness and end of life discussions
  • Proficiency with electronic medical records and technology


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you9ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

Similar Jobs

More Jobs at UnitedHealth Group

More Healthcare Jobs

Find similar NP/PA, Patient Connect - Full Time - Cuyahoga/Lake/Geauga Counties OH (greater Eastern Cleveland) jobs: