Our goal is simple: help customer-centric institutions build seamless payments and digital collection experiences that increase sales conversion while mitigating risk.To that end, and as a leader within the Digital Commerce Sales team, you will partner with our enterprise/large corporate clients to understand their complex needs, design solutions that deliver on their key objectives, and become a trusted advisor for Citi's globally diverse institutional client base. You will collaborate across the global organization to drive client consultations, win deals, bring solutions to life, and shape product strategy. With Citi's unprecedented access to institutional clients, the sales team continues to expand its reach into eCommerce, marketplace, and payment ecosystems, and progressing discussions with key commercial buying centers. It is the role of the Sales SVP to enable sales origination, drive deal strategy, and close large wins for Citi's Digital Commerce franchise Partnering with Corporate Banking and other coverage teams around the world, the measurement of success will be driven by net new business, calling intensity, and incremental yield from win mandates.
Responsibilities:- Leading complex Digital Commerce deals end-to-end including RFP responses and client pitches
- Supporting digital marketplace and consumer-to-business solution initiatives, through our collections proposition centered around Spring by Citi and merchant acquiring, Banking-as-a-Service, as well as our leading global domestic and cross border payout capabilities.
- Positioning of innovative and immersive solutions across multiple industries such as Banking-as-a-Service and Open Banking
- Proactively sharing feedback and keeping current on all new developments within the market and the competitive environment, thus influencing Citi's development roadmap and new product agenda.
- Reviewing account plans to identify sales opportunities and support origination for Digital Commerce flows and use cases.
- Executing upon target list of eCommerce names for the year, converting pipeline into actual sales revenue.
- Meeting all Sales Management goals tied to pipeline management (CRM), Deal Review and Implementation Project Kick-Offs.
- Working with our Implementations organization and Client Success Managers to ensure all deals closed are handed over from Sales efficiently, prioritizing a seamless client experience.
- Attending regular team and sales management meetings to report on performance and raise personal and team profile.
- Attending industry conferences representing the bank, meeting clients, gaining market insight. Seeking speaking roles where possible.
Qualifications:Knowledge/ Experience- 7+ years work experience in the payments/cash management/merchant acquiring industry, ideally with a strong understanding of consumer payments, payment gateway technology, APIs, card acquiring, eWallets, marketplace platforms, and the surrounding ecosystems
- Experience in being a Sales Lead and driving sales activity - a consistent "top performer"
- Excellent interpersonal skills in driving thought leadership with senior clients and collaborating internally.
- Ability to operate to strict deadlines/timeframes
- Strong presentation skills, with ability to design innovative and tailored solutions working across financial and commercial buying centers
- Appreciation of payments risk dynamics and the value of compliance risk management
- Proven track record of operating independently and taking initiative with internal and external audiences. Openness to change.
Skills- Strong client-facing communication skills and ability to translate technical jargon into clear business benefit
- Understanding of emerging buying behavior of global merchants, payments landscape and terminology
- Extreme attention to detail and interest in operating in a multifaceted, fast-paced environment
- Strong Organization and time management skills
- Ability to clearly convey a client value proposition via MS Word, Powerpoint, Excel, or verbally
- Exposure to managing the sales process - CRM, etc.
Competencies- Client-centric mindset
- Excellent, confident communication skills, both written and verbal
- Experienced presenter
- Creative and curious thinker with a hunger for knowledge
- High energy, passionate and dynamic self-starter
- Strong analytical skills
- Pragmatic and motivated result-oriented approach
- Collaborative team player
Education- Relevant undergraduate degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Institutional Sales
Job Family:Institutional Product Sales
Time Type:Full time
Primary Location:New York New York United States
Primary Location Full Time Salary Range:$163,600.00 - $245,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:ago 29, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
