Piper Companies

NOC Lead - 174794

Piper Companies • $190K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active Top Secret clearance with investigation completed within the last 5 years.
  • 5-10 years of experience in IT Operations or related technical environments.
  • 2-5 years of experience leading technical teams in a 24x7 NOC environment.
  • Experience managing incidents, outages, escalations, and SLA-driven operations.
  • Strong knowledge of network protocols and technologies including TCP/IP, DNS, and firewalls.
  • Experience with tools such as Splunk, Ansible, and Wireshark in mixed environments.
  • Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

Responsibilities

  • Lead ongoing 24x7x365 NOC operations and ensure enterprise infrastructure performance.
  • Manage major incident response, escalations, and service restoration efforts.
  • Oversee optimization of network performance and operational readiness activities.
  • Supervise and mentor NOC analysts and engineers on best practices.
  • Coordinate with stakeholders and provide operational reporting and service communications.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan participation with potential employer contributions.
  • Paid Time Off (PTO) and sick leave as required by law.
  • Paid holidays to ensure work-life balance.
Full Job Description
Zachary Piper Solutions is seeking a NOC Lead to support a federal program with the Department of Energy (DOE) and National Nuclear Security Administration (NNSA) in Manassas, VA. The NOC Lead will oversee 24x7x365 Network Operations Center operations, ensuring the availability, performance, security, and operational integrity of enterprise infrastructure and services.

Responsibilities of the NOC Lead include:
  • Lead 24x7x365 NOC operations, ensuring continuous monitoring, availability, and performance of enterprise infrastructure.
  • Manage major incidents, escalations, outage response, and service restoration efforts while meeting SLA requirements.
  • Oversee network performance optimization, operational readiness, change implementation, and risk mitigation activities.
  • Supervise and mentor NOC analysts and engineers, ensuring adherence to SOPs, effective shift handoffs, and workload management.
  • Coordinate with stakeholders, vendors, and technical teams while providing operational reporting, metrics, and service communications.


Qualifications for the NOC Lead include:
  • Active Top Secret clearance with investigation completed within the last 5 years.
  • 5-10 years of experience in IT Operations, Network Operations, Systems Administration, or related technical environments.
  • 2-5 years of experience leading technical teams within a 24x7x365 NOC or operational environment.
  • Experience managing incidents, outages, escalations, service restoration activities, and SLA-driven operations.
  • Strong knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, Cisco IOS-XE, Cisco NX-OS, Arista EOS, Spine/Leaf architecture, and WAN technologies.
  • Experience supporting Windows and Linux environments and utilizing tools such as Splunk, Ansible, Tenable, GEMS, Riverbed NetIM, Wireshark, and PAN-OS.
  • Familiarity with AWS, Azure, or Google Cloud platforms.


Compensation for the NOC Lead includes:
  • Salary: $190,000
  • Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave if required by law, and Paid Holidays


This job opens for applications on September 20, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: NOC Lead, Network Operations Center, Top Secret Clearance, 24x7x365 Operations, NOC Management, Incident Management, Service Restoration, Network Performance Optimization, Cisco IOS-XE, Cisco NX-OS, Arista EOS, Routing, Switching, Firewalls, Splunk, Windows Server, Linux, AWS, Azure, Google Cloud, WAN, Spine Leaf Architecture, IT Operations, Network Engineering, SLA Management, Ansible, Tenable, DOE, NNSA, Manassas VA.

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About Piper Companies

Piper Companies is a staffing and recruiting firm based in Conshohocken, Pennsylvania. It provides staffing solutions for a variety of industries, including technology, healthcare, and finance. The company was founded in 2011 and has since grown to become a leading provider of staffing services in the Philadelphia area. Piper Companies is committed to providing high-quality service to its clients and candidates, and has a strong focus on building long-term relationships. The company is also known for its corporate social responsibility initiatives, including support for local charities and community organizations.
Learn more about Piper Companies
Size
500 employees
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