AMERICAN SYSTEMS

NISSC 3 Systems Support Specialist III

AMERICAN SYSTEMS$94K — $157K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7–10 years of experience in systems or network administration in secure, mission-critical environments.
  • Strong leadership skills in managing project/task execution across various domains.
  • Experience in resource allocation and ensuring deliverable quality.
  • Ability to resolve operational issues with timely updates to management.
  • Skills in managing schedules and aligning tasks with program objectives for integrated operations.
  • Strong documentation skills for maintaining logs and technical records.
  • Active TS/SCI clearance required. Holds DoD 8140 qualifying certification or equivalent.

Responsibilities

  • Provide onsite and oncall system administration for mission systems.
  • Troubleshoot and resolve operational issues including system and software problems.
  • Conduct preventive and corrective maintenance on mission systems.
  • Offer user support and training, while capturing recurring issues and trends.
  • Maintain operational logs, incident reports, and checklists.
  • Perform incident response, including documentation and escalation.
  • Support backup and restore operations to protect mission data.

Benefits

  • Comprehensive healthcare benefits.
  • Paid leave and retirement plans.
  • Various insurance programs.
  • Education and training assistance.
Full Job Description
Overview

AMERICAN SYSTEMS is seeking an Systems Support Specialist III

personnel to support the NISSC 3 program at Cheyenne Mountain, Colorado. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. Systems Support Specialists will help ensure operational readiness, data integrity, and highquality reporting to program leadership.

Responsibilities

• Provide onsite and oncall system administration and operational support for mission systems at Peterson SFB.• Troubleshoot and correct system, network, and software issues impacting operations.• Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.• Provide user support and training; resolve access and operation issues and capture recurring trends.• Collect, update, and maintain operational logs, incident reports, deficiency reports, and checklists.• Perform incident response, including triage, escalation, resolution, and documentation.• Perform backup and restore operations to protect mission data and ensure continuity.• Support system administration and database functions as needed.• Ensure procedural compliance and proper recordkeeping for audits and inspections.• Support performance optimization, data integrity, and management status reporting; for Lead roles, direct daytoday execution and mentor junior team members.

Qualifications

• 7–10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, missioncritical (DoD or similar) environments.• Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.• Experience allocating resources, monitoring progress, and ensuring quality deliverables.• Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.• Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.• Strong documentation skills for logs, incident reports, and technical records.

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,OR equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.

• Minimum: Active TS/SCI clearance required to start.

• Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred:– Cloud+– GSEC– Security+– SSCP

 

Notice of Anticipated Employment OpportunitiesThese positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.

 

PAY TRANSPARENCY STATEMENT

 

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $94,400.00/Yr. - USD $156,000.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.  Pay Transparency StatementAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $94,400.00/Yr. - USD $157,600.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

About AMERICAN SYSTEMS

AMERICAN SYSTEMS is a government IT solutions provider. The Company provides solutions in national security, healthcare, and public sector markets. Its services include acquisition and lifecycle support, enterprise IT, healthcare IT, intelligence analysis, and training and simulation. The Company's customers include the Department of Defense, Department of State, Department of Justice, and Department of Homeland Security. AMERICAN SYSTEMS was founded in 1975 and is headquartered in Chantilly, Virginia.
Learn more about AMERICAN SYSTEMS
Size
1,500 employees
Industry
Founded
1975

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