State of Illinois

New Provider Verification Supervisor

State of Illinois$81K — $118K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or public administration or equivalent work experience
  • Two years of administrative experience in a public or business organization
  • Three years of experience with IMPACT or similar systems
  • Three years of investigative research experience
  • Experience interpreting and applying Illinois Administrative Code
  • Experience analyzing administrative problems and implementing solutions
  • Experience developing and interpreting organizational policies and procedures

Responsibilities

  • Oversee the New Provider Verification Program for provider enrollment
  • Serve as a working supervisor managing NPV staff
  • Monitor work productivity and quality outputs of the NPV program
  • Act as liaison for the NPV program within the OIG
  • Provide technical assistance on IMPACT to staff
  • Facilitate timely completion of assignments and tasks
  • Perform additional duties as assigned

Benefits

  • Monday-Friday work schedule
  • Flexible work schedules may be available
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program
  • 12 paid Sick Days annually
  • 10 paid Vacation Days in first year, up to 25 thereafter
  • 3 paid Personal Days annually
  • 13-14 paid holidays annually based on start date
Full Job Description
Job Requisition ID: 58765 BPIS: 07963

Opening Date: 09/21/2026Closing Date: 10/05/2026Agency: Department of Healthcare and Family ServicesClass Title: EXECUTIVE II - 13852 Skill Option: None Bilingual Option: NoneSalary: Anticipated Starting Salary $6,820 monthly; Full Salary Range $6,820-$9,875 monthlyJob Type: SalariedCategory: Full TimeNumber of Vacancies: 1Bargaining Unit Code: RC062 Technical Employees, AFSCMEMerit Comp Code:
Work Hours: Monday - Friday 8:30am - 5:00pm
Anticipated Hybrid Work Schedule Availability: It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational needHeadquarter Location: 2200 Churchill Rd, Springfield, Illinois, 62702Work County: SangamonAgency Contact:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview

The Department of Healthcare and Family Services, Office of Inspector General (OIG), is seeking an experienced and qualified professional to fulfill the responsibilities of a New Provider Verification Supervisor for the Bureau of Investigations. This position will oversee staff tasked with enrolling providers referred from Provider Enrollment Services and Illinois Medicaid Program Advance Cloud Technology. OIG is seeking an individual with strong office experience and customer service skills to add to our professional team. Qualified applicants should have strong leadership skills, be able to make effective recommendations for the New Provider Verification program and follow policies and procedures. The desired applicant must be able to plan, prioritize, and follow up on assignments and/or tasks and ensure timely completion.

Essential Functions

  • Under general direction, serves as the New Provider Verification Supervisor in planning, managing, and evaluating the New Provider Verification Program (NPV) program by facilitating the enrollment of providers referred from Provider Enrollment Services (PES) / Illinois Medicaid Program Advanced Cloud Technology (IMPACT)
  • Serves as a working supervisor
  • Directs the NPV program within the overall mission of the Office of Inspector General
  • Oversees the work product and productivity of NPV
  • Serves as NPV Supervisor Liaison
  • Provides technical assistance on IMPACT to supervisory and investigative staff in obtaining information from various third-party resources
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
  • Requires two (2) years of responsible administrative experience in a public or business organization


Preferred Qualifications

  • Three (3) years of professional experience working with IMPACT or a similar Medicaid Program Advanced Cloud Technology system
  • Three (3) years of professional investigative research experience
  • Three (3) years of professional experience interpreting and applying a state's Administrative Code preferably for the State of Illinois
  • Three (3) years of professional experience analyzing administrative problems and adopting an effective course of action
  • Three (3) years of professional experience developing, implementing, and interpreting policies and procedures for a public or private organization


Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history
  • Requires the ability to travel in the performance of duties, with overnight stays as appropriate
  • Requires the ability to utilize and maintain state issued equipment such as a laptop
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description


Benefits Statement

Employees receive a robust benefit package including:
  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)


If you are seeking a new opportunity, and this position appeals to you, please apply today!

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

About State of Illinois

The name "Illinois" comes from a Native American word meaning "tribe of superior men." Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673. Illinois became a state on December 3, 1818 and was the 21st state to enter the Union. The state motto is "State Sovereignty, National Union." Illinois is the fifth most populous state in the country with almost 12.9 million people. Abraham Lincoln and three other U.S. Presidents have called Illinois home, including Ulysses S. Grant, Ronald Reagan and Barack Obama. The General Assembly adopted the state slogan, "Land of Lincoln" in 1955. Springfield is the state capital and home to more Abraham Lincoln sites than any other place in the United States, including the Lincoln Home National Historic Site, Abraham Lincoln Presidential Library and Museum, Old State Capitol, Lincoln Tomb State Historic Site, and Lincoln-Herndon Law Office.

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Join the dedicated team at the State of Illinois and discover a wealth of job opportunities where professional growth and innovation are at the forefront of its mission. The State of Illinois is renowned for its commitment to excellence and diversity, offering careers that cater to a variety of skills and interests.

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