Networking Services Program Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Job Description: We are seeking an accomplished and strategically minded Program Manager to lead high-impact, large-scale programs and internal projects that drive organizational transformation. The Program Manager will serve as the central point of leadership and accountability for program execution, balancing priorities, managing risks, resolving interdependencies, and aligning program outcomes with business objectives. The ideal candidate will have a deep understanding of service entitlement, claims, renewals, and exception management, with the ability to translate coverage requirements into effective business processes and system capabilities. The preferred candidate will thrive in highly complex environments, influence senior stakeholders, and deliver measurable business value across cost, efficiency, and operational performance. Key Responsibilities • Lead the planning, execution, and delivery of complex programs comprised of multiple interconnected projects, ensuring alignment with broader organizational goals. • Define program and project scope, strategy, objectives, milestones, and success criteria in partnership with executives and business sponsors. • Build and maintain program roadmaps and plans, identifying milestones, critical paths, interdependencies, and resource requirements. • Drive governance across programs, establishing frameworks, metrics, and processes to monitor performance and ensure accountability. • Proactively manage program risks and opportunities, leveraging analytical insights to anticipate, mitigate, and resolve challenges. • Collaborate with project managers and cross-functional teams to ensure timely progress, strategic alignment, and the elimination of bottlenecks. • Serve as a key point of contact for stakeholders, ensuring regular communication, transparency in reporting, and alignment on priorities. • Facilitate executive decision-making by synthesizing program data, presenting recommendations, and defining trade-offs. • Lead program retrospectives to capture lessons learned, share best practices, and continuously improve program execution. • Champion organizational change management and ensure adoption of program deliverables across impacted teams or business units. • Maintain transparent communication, ensuring alignment of priorities, expectations, and progress. • Provide accurate financial forecasts, ensuring approved budgets are met or exceeded. • Evaluate business impact of program decisions and guide investment trade-offs. • Manage internal and external resources across multiple regions, with team sizes typically exceeding 20 contributors. • Mentor and guide project managers and key contributors, providing performance insights and development recommendations. • Champion continuous improvement by facilitating retrospectives and driving adoption of best practices. Qualifications • Bachelor's degree required; Master's degree preferred. • 10+ years of experience in program or project management roles within complex, multi-business environments. • Professional certifications such as PgMP®, PMP®, PMI-ACP®, or SAFe® Agile strongly preferred. • Recognized leader in the project/program management community. Knowledge & Skills • Strong strategic thinking, analytical problem-solving, and decision-making capabilities. • Exceptional communication, negotiation, and stakeholder engagement skills. • Demonstrated success leading transformation initiatives (e.g., mergers, acquisitions, divestitures). • Ability to operate with autonomy in highly complex environments and deliver innovative solutions. Impact & Scope • Leads programs and portfolios affecting multiple organizations, functions, or global business units. • Drives initiatives with major enterprise impact, typically influencing $7M-$20M in cost, efficiency, or operational performance. • Oversees transformative programs that materially influence long-term business outcomes. Complexity • Operates in environments requiring advanced coordination, cross-functional leadership, and management across multiple global regions. • Manages interdependencies across programs, teams, and strategic initiatives. • Balances competing priorities while driving clarity, accountability, and execution excellence. Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: #unitedstates Job: Services Job Level: Master The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 135,500 - 275,000 in California The listed salary range reflects base salary. Variable incentives may also be offered. Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html