“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

Summary

Evaluates, installs, and supports complex network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers.  Tests and evaluates network systems to eliminate problems and make improvements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Installs and supports MPLS WAN (multiprotocol label switching for a wide area network) and IPsec VPNs.

• Contributes to the network architecture design and supporting network services including domain name system (DNS) and dynamic host configuration protocol (DHCP). 

• Uses diagnostic tools to monitor and troubleshoot network and security systems in a large network environment.

• Implements solutions to meet pre-defined requirements.

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• Handles testing and implementation of disaster recovery procedures.

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• Assists with the selection and implementation of network, communications, security, and system’s infrastructure to match the global needs of the company.

• Documents “acceptance test failures” and coordinates with vendors to correct defects.

• Assists with the selection and implementation of network, communication, security, and system’s infrastructure to match the global needs of the company.

• Researches and recommends technologies for the development and performance maintenance of Company products.

• Collaborates with colleagues in network engineering and the IT Infrastructure group on related projects as well as proof of concept projects to prove out new technologies and how they may apply to future products.

• Formulates designs by working with vendors and team members.

• Collects and analyzes network utilization data; generates periodic reports for management; contributes to cost and technology analysis.

• Executes changes to the environment within appropriate timeframes which may include non-standard business hours.

• Adheres to change management and configuration management policies and procedures.

• Keeps management informed through regular communication and status reports.

• Provides rotational on-call support; responds during non-business hours to calls/texts/emails via a company-issued phone and pager.

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• Mentors less experienced network and IT staff; act as a lead in management’s absence.

• Racks and cables network/server equipment as needed.

Supervisory Responsibilities        

No supervisory responsibilities

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Education and/or Experience

BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas

Computer Skills

·        Citrix NetScaler ADC, Cisco Catalyst/Nexus Switching hardware, ASR/ISR routers, Cisco IOS/NX-OS

• Solaris/Linux/Windows/VMWare
  SSL Certificate management, Net Flow management and reporting, SNMP, and Shell Scripting

• ITIL and SAS-70

• Networking & routing protocols (EIGRP, OSPF, BGP, Ethernet)

• MS Office and Outlook

Certificates, Licenses, Registrations

·        Cisco (CCNP or CCDP) required

·        Checkpoint Certifications (CCSA) preferred

Other Skills and Abilities

• Ability to read and comprehend packet captures.

• Solid understanding of networking technologies with respect to server virtualization environments using VMWare.

• Familiar with HIPAA, SOX and PCI requirements.

• Good interpersonal and communication (written/verbal) skills.

• Ability to work on a team and foster productive relationships with peers, management and external clients.

• Ability to work beyond standard business hours as needed.

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Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Skills    

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires domestic travel of up to 25% of the time.

• Medical / Dental / Vision / Wellness Programs

• Paid Time Off / Company Paid Holidays

• Incentive Compensation

• 401K with Company match

• Life and Disability Insurance

• Tuition Reimbursement

• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers