The
Network Engineer III is primarily responsible for the provisioning, deployment, and ongoing operations and maintenance of all QTS managed network services for customers and internal QTS customers. This individual will need a fundamental understanding of physical/virtual networking and firewall management, including any associated automation. The Network Engineer III will also work escalated networking tickets to help support the Operations Service Center (OSC). The candidate must be well versed in Network technologies and display a desire to continuously grow and improve both technical and soft skills.
RESPONSIBILITIES, other duties may be assigned
- Troubleshoot & support networking concepts and protocols such as: BGP, OSPF, VLAN/PVLAN, STP, HSRP/VRRP, IP sub-netting, and routing while increasing your understanding of a wider set of protocols and advanced technologies
- Configure, test and troubleshoot on platforms like ASR 9000, Nexus 7000 -Nexus 9000s
- Engineer and test DDOS and traffic mitigation techniques and solutions
- Troubleshoot DWDM optical network solutions
- Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues
- Work with Cisco routing and switching platforms like Catalyst 6500/7600, ASR 9000, Nexus
- Manage assigned tickets to ensure SLA compliance and customer satisfaction
- Troubleshoot network port configuration issues
- Understand prefix and access lists, read and comprehend traceroutes
- Create A, C, and MX records using basic knowledge of DNS
- Configure site-to-site and client- to- site VPNs
- Maintain/troubleshoot VPN's and ability to check Phase 1 and Phase 2
- Triage and escalate tickets according to QTS policy
- Conduct firewall rule changes
- Work with the24x7x365 Operations Service Center and be flexible in availability as needed
BASIC QUALIFICATIONS- BS degree in Computer Science, Management Information Systems, Engineering or other related field or equivalent professional experience
- Seven or more years of progressive IT engineering experience
- Five or more years of professional network engineering experience
- Advanced proficiency with at least two of the following protocols: BGP, OSPF, HSRP, EIGRP, MPLS
- Solid understanding of anti-DDoS and IPS/IDS solutions
- CCNA certification (or equivalent)
- US Citizenship for this position is required by law due to federal customer contracts
PREFERRED QUALIFICATIONS- CCNP or JCNP (Juniper) certification
- Two or more years of experience with a Service provider, preferably in a Data Center environment
- Advanced ability with route optimization software automation policies and monitoring
- Advanced ability to configure site-to-site and client-to-site VPNs from scratch
- Advanced ability to perform code upgrades and vulnerability management
- Advanced knowledge with network device HA configurations
- Experience working with network security components such as firewalls, VPNs, load balancers, IPS/IDS
- Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
- Hands on experience configuring, testing, troubleshooting on Cisco routing, switching, and security platforms like Cisco Catalyst 6500/7600, Nexus 9000/7000, and ASR 9000
KNOWLEDGE, SKILLS & ABILITIES:- Strong communication skills. Ability to convey technical requirements and concepts to technical and non-technical clients and corporate audience
- Excellent written and oral communications, problem solving and process management skills
- Ability to work well within a team environment in a matrixed organization
- Strong interpersonal skills with the ability to interface with all levels of the organization
TOTAL REWARDSThis role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
