We are currently looking for a
Network Engineer to join our team. This is a hybrid role in our Plano, TX office.
We are seeking a highly skilled and motivated Network Engineer with a strong background in network infrastructure, system administration, and cloud technologies. The ideal candidate will have deep expertise in routers, switches, and firewalls (Cisco, Meraki, Palo Alto) and a solid understanding of routing, switching concepts, firewall policies, and VPN configurations (site-to-site and client-based). In addition to networking skills, proficiency in Windows Server management is required, with experience in Linux and Office 365/messaging systems being highly desirable. Cloud experience, particularly with AWS and Azure, is preferred.
Primary duties- Manage network support and related tasks as directed by the client's designated lead.
- Provide services focused on network setup, documentation, support, and new site installations.
- Configure and install various network devices and services, including but not limited to:
- Routers, switches, and firewalls.
- Load balancers, VPNs, and QoS configurations.
- Perform network maintenance and system upgrades, including applying service packs, patches, hot fixes, and security configurations.
- Monitor network performance to ensure system availability and reliability.
- Conduct system resource monitoring, trending, and capacity planning.
- Adhere to established configuration and change management policies, ensuring all changes are reviewed, approved, and successfully implemented.
- Collaborate with the company's security team to select and implement security tools, policies, and procedures.
- Provide technical support for network and system-related issues within strict SLA windows.
required skills- Expertise in networking technologies, including routers, switches, firewalls (Cisco, Meraki, Palo Alto).
- In-depth knowledge of routing, switching, and VPN technologies.
- Understanding of TCP/IP, DNS, DHCP, SMTP, IMAP, POP3, and other communication protocols.
- Proficiency in Windows Server management; experience with Active Directory, MFA, and related systems.
- Knowledge of Azure Active Directory (Entra ID) and integration with messaging systems.
- Strong familiarity with ITIL standards and maintaining PCI compliance in network environments.
- Knowledge of ticketing systems with a proven ability to manage and resolve tickets promptly.
- Strong communication and interpersonal skills, with the ability to interact effectively across teams and clients.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Local to Dallas area and available to go onsite to customer locations as needed.
Desired Skills- ITIL training or hands-on experience.
- Experience with monitoring tools for system and network performance.
- Familiarity with patch management processes.
- Experience with Linux systems and Office 365/messaging platforms.
- Cloud experience, with a preference for AWS and Azure environments.
Additional Information- This position requires a highly proactive individual with the ability to manage multiple priorities effectively. The candidate should demonstrate a commitment to maintaining secure, reliable, and high-performing network systems, while contributing to the team's overall success.
Education- Bachelor's degree or an equivalent combination of education and relevant experience required.
Position Location- Local to Dallas, TX - US. Only local candidates will be considered.
In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays and paid time off.
