Network Contract Managers develop the provider network, yielding a geographically competitive, broad access, stable network that achieves objectives for unit cost performance and trend management, and produces an affordable and predictable product for customers and business partners. They evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. Responsibilities also include establishing and maintaining solid business relationships and ensuring the network composition includes an appropriate distribution of provider specialties.
If you are located in the tri-state area (NY, CT, NJ), you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:- Manage unit cost budgets, target setting, performance reporting and associated financial models with High Profile Providers (large hospitals and health systems)
- Guide development of geographically competitive, broad access, stable networks that achieve objectives for unit cost performance and trend management
- Evaluate and negotiate contracts, reimbursement methodologies, and rates in compliance with company templates, reimbursement structure standards, and other key process controls
- Manage unit cost, target parameters, performance reporting and associated financial models
- Ensure that network composition includes an appropriate distribution of provider and specialties and overall recruitment and contracting to ensure network adequacy
- Collaborate with internal contacts to implement regulatory requirements impacting provider contracts (state specific changes to state published rates, coding, new services, and requirements)
- Maintain existing network contracts and any contracting events that occur during the term of the agreement while generating savings opportunities for affordability initiatives
- Coordinate high profile negotiations, build and nature trusted relationships with providers and internal state holders
- Engage facility and hospital providers and any internal resources to resolve issues related to contract administration
- Provide explanations and information for others on difficult issues
In this role, you will need to be able to thrive in a demanding, intense, challenging environment. In addition, you will be driving some complex negotiations while striving to ensure accuracy.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 2+ years of experience in a network management-related role, such as contracting or provider services
- Experience utilizing financial models and / or financial analysis for the purpose of negotiating rates with providers or meeting other business needs
- Experience in performing network adequacy analysis
- Knowledge of Medicaid and/or Medicare
- Intermediate level of knowledge of claims processing systems and guidelines
- Proven excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
- Driver's License and access to reliable transportation
Preferred Qualifications:- Experience in Payment Appendix and fee schedule development
- Behavioral Health provider experience
- Facility/Hospital contracting experience
- Knowledge of the Northeast market
- Proven sound people skills, establishing rapport and working well with others
- Proven sound customer service skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
