3-5 years experience in administering medium-sized enterprise networks and systems
Bachelor's degree in IT, computer science, or equivalent certification
CCNA and CompTIA Security+ required (or to be obtained within a timeframe)
Experience with routing, switching, VPN, wireless, DNS, and DHCP
Knowledge of Microsoft 365, Windows Server, and telephony administration
Strong communication skills for diverse audience interaction
Willingness to travel, participate in after-hours support, and handle physical demands of the role
Responsibilities
Configure, troubleshoot, and optimize enterprise network infrastructure
Administer server and virtualization environments for business continuity
Implement network security best practices and support vulnerability remediation
Monitoring and supporting unified communications platform for optimal performance
Participate in upgrades and communicate technical information clearly
Maintain network documentation, standards, and operational procedures
Engage in 24/7 emergency support and on-call readiness as needed
Benefits
On-site work at the South Burlington Operations Center and branch locations
Opportunities for professional growth and certifications
Focus on a collaborative and inclusive workplace culture
Engagement in a critical role supporting members of the community
Participation in emergency support with a dynamic team environment
Full Job Description
Network Administrator - South Burlington, VT:
Vermont Federal Credit Union is recruiting for a Network Administrator out of our South Burlington Operations Center. This role is on-site in our South Burlington Headquarters location and at times will also work onsite in our branches across Vermont. This role also requires participating in after-hours maintenance windows, and support during critical incidents or emergency response. The Network Administrator is responsible for maintaining, security and optimizing the Credit Union's enterprise network and systems infrastructure across a multi-site environment. This role supports routers, switches, firewalls, VPNs, SD-WAN, wireless networks, telephony, cloud services, and critical business systems.
Annual Range: $75,653.76-$113,480.64
Job Description:
Configure, maintain, troubleshoot, and optimize enterprise network stack, network performance, site-to-site and remote access connectivity. Prepare and maintain network documentation and diagrams; support co-located infrastructure and partner with third-party vendors as needed. Contribute to network architecture design while maintaining existing architecture standards.
Administer server environment, virtualization infrastructure, client solutions, endpoint management, backup, disaster recovery, business continuity tooling, and related infrastructure platforms.
Implement and maintain security best practices across network and server infrastructure. Administer and support identity and authentication technologies. Assist with vulnerability remediation, security audits, access control initiatives, and incident response support.
Administer network security policies. Support enterprise wireless platforms including wireless troubleshooting, coverage/performance analysis, and secure access configuration.
Administer network and systems monitoring platforms. Identify trends, reduce alert noise, improve visibility, and help ensure stable operation of business-critical technology services.
Administer and support unified communications stack, delivering seamless telephony, mobility, and electronic mail functionality. Monitor telephony system performance, call quality, and uptime, proactively identifying and resolving issues. Configure and support IP phones, softphones, and contact center solutions.
Participate in infrastructure upgrades, migrations, service improvements, and user-impacting changes. Provide escalation support; coordinate vendors and service providers; communicate technical information clearly to technical and non-technical audiences; prepare and maintain accurate documentation, standards, diagrams, and operational procedures.
Participate in 24/7 emergency support coverage and help maintain appropriate on-call readiness for critical issues.
Requirements:
Three to five years of experience administering and troubleshooting medium-sized enterprise networks and systems.
A bachelor's degree in information technology, computer science, or a related field, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Cisco Certified Network Associate (CCNA) and CompTIA Security+ are required or must be obtained within an approved timeframe.
Experience supporting enterprise networking technologies, including routing, switching, VPN, wireless, DNS, DHCP, and network security.
Experience administering Microsoft 365, Windows Server, endpoint management, telephony administration, and identity and access management technologies.
Experience with firewalls, monitoring and alerting platforms, email security, authentication protocols, and related infrastructure technologies.
Strong communication, relationship-building, and problem-solving skills with the ability to communicate effectively with both technical and non-technical audiences.
Ability to work on site, travel to branch locations as needed, participate in after-hours or weekend support, lift up to 50 pounds, and work in confined spaces such as network closets when supporting equipment or infrastructure.
CCNP, CISSP, AZ-104, AZ-305, PMP certifications are preferred.
Familiarity with Azure administration, VMware virtualization, SD-WAN technologies, Cisco ASA, Cisco Firepower/FMC, security monitoring, incident response, project management, and experience in financial services, banking, or credit union environments is preferred.
Qualified candidates should apply online via our website: www.vermontfederal.org
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Please be sure to attach your resume. Applications without an attached resume will be considered incomplete.
