Salary : $90,047.88 - $135,071.56 Annually
Location : Surprise, AZ
Job Type: Full-Time Regular
Job Number: 27-00065
Department: INFORMATION TECHNOLOGY
Opening Date: 09/02/2026
Closing Date: 9/16/2026 11:59 PM Arizona

SUMMARY
Under general direction, manages the purchase, installation, and support of converged network communications, including LAN/WAN voice and data. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Participates in planning large scale systems projects through vendor comparison and cost studies. Provides work leadership and training to lower level technical support staff. Requires expert knowledge of LAN/WAN systems, converged voice and data networks, wireless, and applications.

EDUCATION and/or EXPERIENCE
Bachelor's Degree in Information Technology, Computer Science or related field; and four years of directly related experience with proficiency in one or more of the following areas: design, installation, and maintenance of telecommunications, networks, IP addressing, and/or VOIP. One year of relevant experience may be substituted for each year of related education. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at time of hire and be able to maintain a valid Arizona driver license.

SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include panel interviews.

To view the full job description, including work environment and physical demands, click HERE

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please
01

I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.

• I acknowledge the above statement.

02

Are you legally authorized to work in the United States?

• Yes
• No

03

Are you currently employed by the City of Surprise?

• Yes
• No

04

Select the option that applies to your highest level of education completed:

• Master's Degree, or higher in Information Technology, Computer Science, or related field
• Bachelor's Degree in Information Technology, Computer Science, or related field
• Associate's Degree
• High School diploma or G.E.D. awarded
• None of the above

05

How many years of directly related network administration experience do you possess?

• 8 years or more
• 6 years to less than 8 years
• 4 years to less than 6 years
• Less than 4 years
• None of the above

06

In which of the following areas are you proficient in? (Check all that apply):

• Design
• Installation
• Telecommunications
• Networks
• IP Addressing
• VOIP
• None of the above

07

Will you have and be able to maintain a valid Arizona Driver License at the time of hire?

• Yes
• No

08

I understand that this position requires a valid Driver's License with no major driving citations in the last 39 months.

• I acknowledge the statement above

09

Describe your work experience the number of years implementing and troubleshooting Cisco network equipment such as switches and routers. What models?
10

Describe your work experience and number of years implementing and troubleshooting IP telephony, SIP, and . What products?
11

Describe your work experience and number of years implementing and troubleshooting audio visual systems. What products and technologies?
12

Describe your work experience and number of years implementing and troubleshooting Cisco Firewalls. What models?
13

Describe your work experience and number of years implementing and troubleshooting wireless infrastructure. What products?
14

Describe your work experience and number of years implementing and troubleshooting WAN infrastructure. What types of WAN links (microwave, MOE, LTE, etc)?
15

Describe your work experience and number of years implementing and troubleshooting routing protocols like EIGRP, OSPF, and RIP. What routing protocols are you most familiar with?
16

Describe your work experience and number of years implementing and troubleshooting network segmentation and micro-segmentation. What products?
17

Describe your work experience and number of years implementing and troubleshooting uninterruptable power supply (UPS) systems. What products?
18

Describe your work experience and number of years designing and coordinating horizontal cabling projects.
19

Describe your work experience and number of years coordinating technical projects.
20

Do you currently have a Cisco CCO login?
21

Do you currently hold any Information Technology certifications? Please list them.
Required Question