POSITION SUMMARY

Location: On-site at our Pinehurst, NC area facility

Kraken Kinetics is seeking an experienced NetSuite Administrator to lead the implementation, administration, and ongoing optimization of our Oracle NetSuite ERP platform. This individual will play a critical role in partnering with stakeholders across Finance, Operations, Supply Chain, Engineering, and Manufacturing to ensure NetSuite supports our rapidly growing business. Following implementation, this role will serve as the primary administrator and subject matter expert for the platform, driving continuous improvement, system enhancements, user adoption, and business process optimization.

Key Responsibilities

NetSuite Implementation & Administration

• Serve as the primary administrator and subject matter expert for Oracle NetSuite.

• Partner with internal stakeholders and implementation consultants throughout the NetSuite implementation lifecycle.

• Gather business requirements and translate them into scalable NetSuite solutions.

• Configure and maintain NetSuite modules including Financials, CRM, Inventory, Procurement, and Order Management.

• Configure workflows, saved searches, dashboards, custom records, fields, forms, and role-based permissions.

• Support system testing, user acceptance testing (UAT), data validation, and go-live activities.

• Maintain overall system health through ongoing administration, monitoring, troubleshooting, and optimization.

Business Process Improvement

• Partner with business leaders to identify opportunities to streamline and automate business processes.

• Recommend and implement system enhancements that improve operational efficiency.

• Lead continuous improvement initiatives following implementation.

• Evaluate new NetSuite functionality and recommend adoption where appropriate.

Reporting & Analytics

• Develop and maintain dashboards, saved searches, KPIs, and reports to support business decision-making.

• Ensure data accuracy, integrity, and consistency across the ERP platform.

• Support business reporting and operational analytics.

Integrations & Technical Support

• Support integrations between NetSuite and other business applications.

• Collaborate with internal IT resources and third-party vendors to troubleshoot technical issues.

• Assist with SuiteScript, SuiteFlow, SuiteAnalytics, SuiteTalk, and other NetSuite customization tools as needed.

• Monitor integration health and proactively resolve system issues.

User Support & Training

• Provide advanced user support across all functional departments.

• Develop documentation, standard operating procedures, and user guides.

• Deliver end-user training and promote adoption of NetSuite best practices.

• Serve as the primary point of contact for NetSuite questions and system support.

Security & Governance

• Manage user accounts, roles, permissions, and security controls within NetSuite.

• Maintain system governance and ensure adherence to company security policies.

• Perform periodic audits to maintain data integrity and compliance.

• Assist with change management and release management activities.

QUALIFICATIONS

Required

• 5+ years of experience administrating NetSuite or other ERP platform or technical support

• Experience participating in or leading a NetSuite implementation, migration, or major ERP deployment.
• Strong experience configuring NetSuite modules, workflows, saved searches, dashboards, custom records, forms, and permissions.

• Experience supporting Financials, Inventory, Procurement, and Order Management within NetSuite.

• Ability to communicate technical concepts to non-technical stakeholders.

• Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment.

• Experience with user management, role-based access, and ERP workflows

• Experience with SuiteFlow, SuiteAnalytics, SuiteTalk, and basic SuiteScript.

Preferred

• NetSuite Administrator Certification and/or SuiteFoundation Certification.

• Experience implementing NetSuite within a manufacturing, aerospace, or defense environment.

• Experience supporting inventory, warehouse, production, or supply chain operations.

• Experience with SuiteScript 2.x development.

• Experience integrating NetSuite with third-party applications.

• Experience with SQL and reporting tools.

• Experience supporting organizations operating in highly regulated industries (ITAR, DFARS, CMMC, ISO, AS9100, etc.).

• Project management experience, including requirements gathering, testing, documentation, and change management.

SALARY & BENEFITS

Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $100,000- $130,000 depending on qualifications and experience.

Security Requirement

US Citizen

Security Statement: This position requires special access to U.S. government information. You must be a U.S. citizen for consideration

Benefits included:

• Generous PTO policy
• Comprehensive medical coverage (80% company-paid for employee + dependents).
• Vision & dental (100% company-paid)
• Short and long-term disability coverage (100% company-paid)
• Generous 401(k) retirement plan
• Company-paid life insurance
• Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)

Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.

Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.

Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.

We are committed to supporting relocation for the right candidates.

Watch what it's like to live here:
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