Job Summary: The NetSuite Administrator is responsible for the day-to-day management of NetSuite and supporting users and integrations within the system.
Supervisory Responsibilities:Duties/Responsibilities:- Administer and support the NetSuite ERP system, focusing on Financial, Inventory Management, Asset Management (RF-Smart), Advanced Revenue Management (ARM) and customization features.
- Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes.
- Develop, test, and deploy customizations, scripts, workflows, and reports within NetSuite; SuiteScript development experience is a plus but not required.
- Ensure data integrity, compliance and audit support for SOX regulations.
- Coordinate with IT in managing NetSuite integrations with other business systems.
- Provide ongoing support and training for NetSuite users, addressing issues and implementing best practices.
- Develop and maintain documentation related to NetSuite configurations, processes, and procedures.
- Monitor system performance, conduct regular audits, and implement necessary updates and enhancements.
- Verify through various testing practices (e.g., UAT) that NetSuite solutions meet functional specifications and resolve specified business problems.
- Work with external vendors and consultants as needed to support NetSuite-related projects and initiatives.
- Administer and maintain all NetSuite environments (Production, Sandbox, and Development), including configuration, ongoing tuning, and environment-specific testing prior to deployment.
- Monitor and assess the impact of semi-annual NetSuite release updates; communicate breaking changes and coordinate testing and remediation efforts across affected teams.
- Build and maintain saved searches, SuiteAnalytics reports, KPIs, and dashboards to support operational and financial reporting needs across the organization.
- Design, maintain, and periodically audit user roles and permissions to ensure access aligns with job function and supports segregation of duties and SOX compliance requirements.
- Manage data integrity through CSV imports, mass updates, data cleanup, and deduplication; ensure accurate migration of data from external systems into NetSuite.
- Manage system changes through a formal change management process, including documentation, ticketing, and maintaining an audit trail that supports internal controls and external audit review.
Skills and Competencies:- Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management.
- Excellent organizational skills with attention to detail.
- Ability to meet multiple deadlines in a fast-paced environment.
- Ability to effectively manage time and prioritize tasks.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficiency with Microsoft Office.
- Good understanding of the general business flows.
- Strong analytic, numerical, and problem-solving abilities, able to research complex matters and reach sound conclusions.
- Excellent planning and decision-making skills.
- Ability to work well across numerous departments to ensure organizational deadlines are met and objectives are achieved.
- Proficiency with NetSuite reporting tools including saved searches, SuiteAnalytics Workbook, and SuiteQL.
- Familiarity with middleware and integration concepts (e.g., REST/SOAP APIs, data mapping, error triage) sufficient to collaborate effectively with integration teams and triage cross-system issues.
- Demonstrated ability to follow a formal change management process, including documenting system changes through a ticketing system and maintaining records suitable for audit review.
Education, Experience, and Licenses/Certifications:- Bachelor's degree in Accounting, Supply Chain, Computer Science, or similar field of study
- Minimum of 3 years of experience in NetSuite Administration.
- 5+ years of ERP experience across relevant modules (AP, AR, GL, FA, PO); Oracle Applications experience a plus
- Strong understanding of end-to-end financial flows and multi-organization ERP structures
- Experience administering NetSuite OneWorld in a multi-subsidiary environment; familiarity with intercompany transactions, subsidiary-level configuration, and currency management is strongly preferred
Physical Requirements: - Willingness and ability to travel as needed
- Willingness and ability to work after regularly scheduled hours as needed
- Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
- Ability to operate the equipment used for the job
- Ability to lift 15 pounds at times
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
Marginal Functions:A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
